Assistant Director, Housekeeping
Inspiring and engaging. As an Assitant Director, Housekeeping, you will show your leadership and interpersonal strengths to maximize the Housekeeping operation, and ensure an exceptional guest journey.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within Fairmont Pacific Rim and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Support the successful performance of all aspects of the Housekeeping Department, including Laundry and Uniforms.
• Support leading and managing all aspects of the Housekeeping departments and ensure all service standards (Forbes, 5 Star) are followed with friendly and engaging service
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Champion preventative maintenance programme in partnership with the Engineering department.
• Champion Housekeeping Quality Assurance programmes.
• Provide leadership support to Housekeeping colleagues to ensure high morale and productivity levels through staff planning, recruitment, training and ongoing communciation including performance review, coaching and career development discussions.
• Provide assistance in planning and implementing deep cleaning and job cycle projects for guestrooms and public areas.

Your experience and skills include:

• Minimum 5 years experience in a Houskeeping Manager role
• Diploma or degree in Hospitality Management or related discipline is a strong asset
• Service focused personality is essential and previous leadership experience required
• Prior experience working with Opera or a related system
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Ability to lead by example, believe in a strong team culture and set the scene for high performance

Your team and working environment:

• At the ocean's edge, Fairmont Pacific Rim is the most remarkable address in the city.  You will be working with a diverse team of leaders and colleagues that are all passionate about delivering expection service to our guests. 
• Fairmont Pacific Rim is a dynamic, innovative environment where people grow, learn and have fun.

Visa Requirements: Must be legally able to work in Canada.  The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS