Assistant Director of Talent & Culture 
 
Summary of Responsibilities: 
Reporting to the Regional Director of Talent & Culture, the Assistant Director will provide assistance to the Regional Director of Talent & Culture and support all Talent & Culture related activities and services including employee relations, colleague events, health & safety, workers compensation, compliance with policies/procedures/laws, compensation, training and recruitment.

Responsibilities and essential job functions include but are not limited to the following: 

• Support the Regional Director, Talent & Culture in implementing hotel strategy, including coaching, counseling, hiring and retaining the best colleagues. 
• Lead the day-to-day operation of the Talent & Culture Department, focusing on maximizing the capabilities of the team and ensuring all Talent & Culture Core Standards are being adhered to.  
• Assist the Regional Director of Talent & Culture in assessing organizational needs, developing aligned human resource solutions and implement strategies in the areas of employee relations, compensation and benefits, recognition, administration and colleague wellness 
• Assist Departmental Leaders with the development of specific action plans to address issues and concerns identified in colleague feedback 
• Ensure that the Talent & Culture department delivers a high standard of service for both our internal guests and external clients 
• Ensure Talent & Culture colleagues are trained, informed and supported in carrying out their daily responsibilities
• Oversee and drive recruitment strategies within the hotel to ensure sufficient and proactive sourcing 
• Act as an internal consultant to provide expert coaching and direction on HR policy, programs, employee relations, legislation, employment standards, human rights and compensation
• Engage in processes which assist in finding talent inside and outside the organization, specifically for leadership roles within the hotel 
• Ensure the Talent & Culture department complies with all corporate, regional and hotel policies and procedures; and governmental regulations pertaining to all colleagues
• Counsel and coach all colleagues on job related issues, career development and performance management
• Ensure all processes and policies are followed and adhered to, including recognition, training, selection, communication, health & safety, benefits, and administration
• Be a role model within the hotel and demonstrate professional leadership skills that are fully aligned and in support of our culture
• Lead the organization of staff events
• Assist Regional Director, Talent & Culture with forecasting and annual budget
• Oversee the administration of the health & safety and return to work program for the hotel
• Participate in core committees as a method to drive engagement and recognition throughout the hotel
• Assist with internal Audits and processes to ensure compliance
• Foster and promote positive Colleague relations through an environment that encourages open communication, trust and mutual respect 
• Assist with all general office administration and reception and other duties as required
• Other duties as assigned

Qualifications:

• Minimum of 3 years of experience in a  Leadership level position, Human Resources experience preferred
• University/College degree or diploma, preferably with a formal education in Human Resources Management
• Hotel operation experience is desirable
• Knowledge of local labor laws and employment law preferred
• A proven manager with excellent decision making skills, who's passionate about quality and guest service
• Results oriented, analytical and proactive with proven organizational skills
• Successful track record in professionally addressing & resolving difficult and challenging issues at all levels
• Ability to develop and encourage an open, stimulating and trusting environment that reflects our Company Values
• Excellent interpersonal, relationship building and communication skills, complimented by professional maturity, strong leadership skills and business acumen
• Energetic, enthusiastic, self-motivated and dynamic
• Self-confident, creative and proactive, able to prioritize and make effective decisions
• Computer literate in Microsoft Window applications required

Visa Requirements: 

Must provide proof of eligibility to work in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Claremont Club & Spa is an Equal Employment Opportunity Employer. EOE/M/F/V/D

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

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