Who are we?

Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits.

Closer to home, and centrally located in the heart of Darling Harbour, Novotel Sydney on Darling Harbour is the flagship hotel for Accor. Surrounded by an array of tourist attractions, restaurants and bars, Novotel & ibis are renowned for quality, simplicity and value for money with over 750+ rooms boasting spectacular views of Darling Harbour and the Sydney CBD. 

Who are we looking for?

We are seeking an enthusiastic Assistant Executive Housekeeper to join our professional and dynamic Hotel. Reporting directly to an experienced Executive Housekeeper, you will be ensuring our dedicated team of room attendants, housepersons and public area attendants are engaged, safe and productive and achieve the highest standards of cleanliness for guest rooms, public areas and Heart of House. 

You will be confident to act as the Housekeeping leader in the absense of the Executive Housekeeper, and will be experienced with making time sensitive decisions relating to the effective and efficient cleanliness of the Hotel. 

What will you be doing?

Your day to day duties will include:

• Prepare weekly staffing schedules, monitoring staff attendance and labour planning to meet with activity in the Hotel so as to maintain cost effectiveness.
• Ensure that room cleaning productivity monitored closely and maintained
• Ensure that strategies and practices are in place to facilitate the efficient and effective staffing of department to achieve financial and service quality targets.
• Achieve effective communication by briefing and debriefing staff, holding regular departmental meetings and actively encouraging transparent communication with other departments within the hotel.
• Ensure the implementation of the 16 ALLSAFE label standards and other required actions
• Recruit staff that are technically skilled or have potential to be through training, and have a natural inclination towards customer focused service.

What’s in it for you?

Join an engaged team of hospitality professionals who have FUN at work! With one of the highest engagement scores in the NSW/ACT Region, we are proof that you can love what you do every day at work.

With the added bonus of Benefits Your Way at Accor, Learn Your Way at Accor and Work Your Way at Accor, there has never been a better time to join us.

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.