- Direct the work assignments of supervisory and non supervisory personnel.
- Identifies training needs and ensures that departmental training plans are successfully implemented.
- Assist the Executive Housekeeper in personnel matters such as interviewing, evaluating and counselling.
- Establish and maintain effective employee relations.
- Responsible for training of employees in the proper care of all operating equipment and to constantly inspect the use of all such equipment and to ensure break downs are repaired.
- Ensure good interdepartmental communication, network and teamwork.
- Inform other departments of housekeeping matters that concern them, particularly the Laundry Department, Engineering Department and Front Office Department.
- Consult with the Executive Housekeeper on any work that needs to be excluded.
- Attend daily communication meetings and weekly housekeeping meetings.
Work Experience
· Secondary / High school education
· Additional certification(s) from a reputable Hospitality Management school will be an advantage
· Minimum 6 years of Housekeeping experience with 3 years at a management level
· Excellent reading, writing and oral proficiency in English language
· Ability to speak other languages and basic understanding of local languages will be an advantage
· Good working knowledge of MS Excel, Word, & PowerPoint
· Strong leadership, interpersonal and training skills
· Good communication and customer contact skills
· Results and service oriented with an eye for details
· Ability to multi-task, work well in stressful & high-pressure situations
· A team player & builder
· A motivator & self-starter
· Well-presented and professionally groomed at all times
Benefits
- You can work with multinational colleagues
- Be part of a global community of hospitality industry
- Opportunity to develop your career
- A Bienvenue Card – offering
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