Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel – Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere.  We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden.  Enjoy our signature hand-crafted cocktails in Liberté Lounge, the “in-place” to gather and mingle for Philly’s finest clientele. 

Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience.  Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team! 

Assistant F&B Outlets Manager

What’s in it for you:

• Unlimited career development opportunities, both nationally and internationally.   The sky is your limit!
• Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential
• Give back through our Corporate Social Responsibility activities and local community based philanthropy.

What you will be doing:

• As the Assistant Manager of Food & Beverage Outlets, you will play a part of the leadership team and be responsible for assisting with the management of our existing Food and Beverage Outlets. You will provide guidance to a diverse group of Ambassadors with varying personalities while building engagement and a sense of value for the team members. 
• As part of the leadership of the Food & Beverage department you will ensure exceptional standards of product and service are mainteained, and the maximization of profitability happens in assigned Food & Beverage Outlet.  Candidate will manage the food and beverage activities and services of the hotel, to generate business and meet customer satisfaction and sales goals, while ensuring that all Sofitel and AAA standards are achieved
• . You will exercise good judgment and a strong intuition to anticipate and meet the needs of the Outlet guests, and support the team to ensure a memorable dining experience for all patrons.  
• Provide training, coaching and feedback to the team and provide assistance in the development of the team's skills. Collaborate with the leadership team in Food & Beverage to ensure the team is set up to successfully and seamlessly create a memorable experiences for our guests!
• Provide support both on the floor and in assisting with office duties, paperwork and attending interdepartmental meetings. 
• Oversee adherence to HACCP guidelines and maintain quality and guest satisfaction scores. Assist in developing and implementing procedures and practices that will positively impact the guest experience.

      Your experience and skills include:

• Excellent communication,  organizational and problem solving skills that allow you to lead and manage the Food & Beverage team effectively.
• An ability to work under pressure while maintaining a sense of poise and professionalism. 
• A can-do, positive attitude that enables, empowers and inspires others.
• An ability to naturally engage with guests and show empathy; have genuine care and concern for both the well-being of our guests and fellow team members.
• A desire to learn and grow and a fast paced, challenging, exciting environment