Assistant F&B Outlet Manager
We are looking for a passionate F&B Assistant Manager who will be assisting in outlets such as In-Room Dining, Minibar, Pool Deck Operations, Lobby Bar, Restaurant, and Banquets as needed. Responsibilities will include the supervision of employees and the coordination of food and beverage services. Responsible for training and overseeing venue standards, while ensuring the highest level of guest satisfaction.

What’s in it for you:

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary Shift Meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academy designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
• Career development opportunities with national and international promotion opportunities

What you will be doing:

• Assist in successful planning, organization, coordination and execution of smooth daily operations in the different outlets of the hotel.
• Supervise all employees assigned to ensure the highest level of guest satisfaction.
• Assist with other operations, such as Banquets and Starbucks when needed.
• Assist with ensuring staff scheduling meets business demands and budget
• Ensure standards are adhered to through regular quality checks
• Build and maintain good relationships with other departments
• Handle client queries and concerns
• Coaching and counselling of line staff
• Assist with and provide feedback for employee performance reviews
• Assist in ensuring that financial reporting and billing is maintained and accurate
• Conduct frequent inspections of facilities and equipment
• Assist in the ordering and maintaining adequate par stock and overseeing control of: beverages, meeting amenities and supplies
• Work shifts may include mornings, evenings, weekends, holidays, and long hours based on business levels
• Other duties as assigned

Your experience and skills include:

• High school graduate or equivalent vocational training certificate
• 2 years of supervisory or leadership experience in food service industry required, preferably in hotels
• Strong experience in Outlets (restaurants/bars)
• Previous experience with POS systems
• Able to work effectively as part of a team in a fast-paced environment
• Proven ability to work well under pressure and manage multiple tasks simultaneously
• Computer-literate
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Proven ability to resolve guest concerns
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Food Handler and TABC certificates required

Physical aspects of the position include but are not limited to:

• Endure various physical movements throughout the work areas
• Constant standing and walking
• Exert physical effort in carrying items (up to 50 pounds)
• Frequent lifting, kneeling, pushing, and pulling
• Occasional ascending or descending ladders, stairs and ramps
• Frequent lifting and carrying of trays, tables, and other items weighing up to 25 pounds
• Frequent use of hands for polishing glassware and cutlery
• Frequent bending and reaching

 

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

 

Your team and working environment:

Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, but more importantly the setting for thousands of memories.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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