Description

 

Job Title

ASSISTANT FRONT OFFICE MANAGER

 

What is in it for you:

• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Employee benefit card offering discounted rates in Accor worldwide
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities 

What you will be doing:

• As an Assistant Front Desk Manager, you will lead the Front Desk team towards excellence in creating bespoke, intuitive & memorable experiences for our guests.
• Know and apply always the service and quality standards through the procedures manual stipulated by the company.
• Perform and encourage upselling and cross-selling.

Experience & Abilities:

• Knowledge in systems such as OPERA, POS, HotSOS, MS Office. Online Review Management platforms.
• Previous experience supervising Front Desk or Guest Experience departments in a mid-size luxury hotel.
• Handling of Quality and Guest Experience audit programs.
• Complete knowledge of the English language, a third language is a plus.

 

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

 

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world; dare to challenge the status quo! #BELIMITLESS