Assistant IT Manager
Fairmont Raffles Hotels InternationalIndonesia-Jakarta-Fairmont JakartaUpdate time: September 26,2019
Job Description
Assistant IT Manager
Hotel Overview:
Situated in Senayan Square at the South end of Jakarta's Central Business District, Fairmont Jakarta will feature 380 spacious guestrooms and 108 Fairmont branded suites. Additional features and amenities to the urban hotel include a number of lounges and several restaurants featuring a variety of culinary offerings. For corporate events and local galas, the hotel features 3,500 square meters of function space, including a 1,200 square meter ballroom.
Summary of Responsibilities:
Reporting to the IT Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Supervise the hotel’s day-to-day IT activity ensuring all standards are followed
- Comply with the company’s IT Security Policy as it pertains to hardware, software, security/data safety
- Assist in the proper backup of all business related, user relevant data
- Schedule routine, preventative maintenance and daily clerical functions regarding integrity of computer systems
- Support and maintain the hotel’s stand alone systems
- Troubleshoot network issues as required
- Liaise with hardware and software vendors on a regular basis to remain current with technology changes
- Install software/hardware upgrades in compliance with the Company’s policies & legal requirements
- Balance operational, administrative and Colleague needs
- Follow departmental policies and procedures
- Follow all safety policies
- Other duties as assigned
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