Duties: (a) Perform objective and timely investigations into allegations and complaints of fraud/ misuse/ abuse, in the use of accommodation, food, and other humanitarian assistance as assigned. (b) Perform fact-finding procedures for collection and evaluation of evidence including but not limited to checking of case folders and relevant documents. (c) Conduct site inspections and interviews with related parties to collect, analyze and interpret relevant data, information, documents, evidence in response to complaints and detection of suspected fraud/ misuse/ abuse. (d) Conduct spot checks to the accommodation of service users in the assigned service regions to assess and monitor conditions of the accommodation and its compliance with the Project’s accommodation assistance requirements.

Requirements: (a) Completed Form 5 or DSE or equivalent. (b) Relevant work experiences in the field of fraud/ complaint investigation/ examiner/ insurance claims investigation/ law enforcement agent/ auditing is preferable. (c) Good interviewing, observational, analytical and organizational skills. (d) Ability to adhere to high levels of confidentiality and data/information security standards. (e) Frequent outdoor work is required.

Other requirements : (g) Good command of oral and written English. (h) Able to read, write, and effectively communicate in Chinese and/or any EM languages is an advantage. (i) Demonstrate positive and self-motivated attitude, and ability to work independently with minimum supervision. (j) Ability to work under pressure and meet tight deadlines. (k) Ability to work in multi-cultural team and work environment. (l) Proficiency in computer skills and knowledge, e.g. Microsoft Word, Excel, etc.

A number of shelters will be opened for providing accommodation arrangement for vulnerable groups including unaccompanied minors, children in need of residential placement, victims of gender-based violence, and persons with mental and/or physical illness, and invite applications for the following posts: