Responsibilities:

Maintain good channels and effective communication with customers, sub-contractors and other departments for both sides benefits

Liaise with customers on vessels arrangement according to the customers' instruction (Including the night incoming phone orders if required)

Coach the operation team on their daily works to meet both department and customers' standard

Monitor the team works to ensure the operation process and data on the right track

Direct the team on the understanding of department working procedure, systems, and the customer requirements

Supervising Crew roster and work closely with all vessels to improve Crew utilization

Support and backup the team and Manager in order to maintain the team works with standard

Establish and carry out proper working procedure and make a proper corrective and preventive action through the analysis and investigation of problems, feedback and complaints

Prepare daily and monthly performance reports to the management

Preform the invoices creation and verification

Perform any other duties as assigned by Management

Requirements:

High Diploma or above (Logistics & Maritime field or related studies is preferred)

Minimum 5 years of working experience in the Logistics & Maritime industry with minimum 2 years of supervisory experience

Good command of spoken and written English, Mandarin and Cantonese (Fluent in English and Mandarin would be a value-added advantage)

Proficiency in MS Office, include Outlook, MS Word and Excel

Independent, strong personal motivation, proactive, responsible and well disciplines

Good communication skills and time management

Perform outdoor duties if required