Job no: 504340
Employment type Full time
Property / Office: Mandarin Oriental, Guangzhou
Location: Guangzhou, China
Department: Management (Manager), Front Office

Job Requested

职位需求

1. A minimum of 4 years guest relations experience in luxury

hotel,of which at least 2 years in a similar capacity

至少4年在豪华酒店的客户关系经验，其中至少2年在类似的岗位

2. Good knowledge of front desk operations

熟悉前台的运作

3. Strong desire to deliver excellent guest services and with

passion to serve

强烈的愿望提供优秀的客人服务和热情服务

4. Ability to multi-task and remain composed at all times

处理多任务的能力，随时保持镇静

5. Computer literacy which is not limited to Excel, Power Point

and Word

熟练的计算机操作技能

6. A good team leader with ability to drive the team

有良好的团队领导能力，能带动团队

7. Fluent in English and Mandarin, both spoken and written

(Cantonese would be an advantage)

流利的中英文口语和良好的书写能力（粤语优先）