Assistant Manager Airport
AccorDelhiUpdate time: August 20,2022
Job Description

An Assistant Manager Airport  is supervise all transport / airport related assistance for Hotel guests upon arrival and departure at the airport and generate additional room business at every given opportunity. He/ she is to ensure adherence to all standard policies and procedures as set by Accor by himself and his team of airport service executives.

  • Coordinate and assist transportation requirements of guest
  • Treat all guests and colleagues in a polite and courteous manner at all times
  • Give complete cooperation to any guest or colleague requiring assistance in a prompt, caring and helpful manner
  • Ensure that all hotel guests are met and assisted at the airport on arrival and departure in order to provide a personalized service
  • Ensure a paging board is displayed to identify the guests arriving at the airport
  • Ensure that you are having the daily arrival and departure report in order to monitor guest movement
  • Build and maintain a good relationship with the Immigration Authorities and Airline Personnel at the airport
  • Be aware of the local driving regulations and abide by them, be aware of the parking areas.
  • Liaise closely with the hotel and Concierge Manager in order to coordinate guest transportation.

Train Airport Service Executives on required processes and policies as and when required

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