The Role:

• Develop and implement new customer payment means
• Coordinate with service providers for collection matters
• Monitor Point of Sales system and other customer payment portals
• Handle daily enquiry and support for collection system improvement or incident
• Assist in the implementation of internal controls and compliance, handling audit matters
• Arrange refund for customer payment
• Assist to prepare budgets and cash flow projections
• Prepare monthly reports and participate in ad-hoc reporting, analysis and presentation
• Perform ad-hoc assignments and handle special projects with collection related issues

The Person:

• Higher Diploma or above in Business/Finance/Accounting or related disciplines
• At least 7 years’ relevant experiences in the collection field
• Familiar with bill payment services in the market; Knowledge of process flow would be an advantage
• Proficient in PC applications and online services; Knowledge in SAP is preferred
• Good communication skills to cooperate and negotiate with internal and external parties
• Responsible, self-motivated and independent to handle and supervise work of collection control team
• Good command of written & spoken English and Chinese including Putonghua
• Candidates with less experience will be considered as Senior Collection Officer

Application with full details stating current and expected salary via APPLY NOW 

Please quote the reference number (CTIRD/AM-CC/CPJOBS01/20) in your application.

(All personal data provided will be treated in strict confidence and used for recruitment purposes only.)