Assistant Manager Flower & Wolf Restauant
Fairmont Raffles Hotels InternationalCanada-calgary-sheraton suites calgary eau claireUpdate time: October 15,2019
Job Description

 

 

 

Assistant Manager Flower & Wolf Restaurant 

"Where Work Meets Play."  Be part of the team in our all new contemporary dining experience in the heart of Eau Claire!
 

Hotel Overview:  Connected to Calgary's towers and situated on the banks of the Bow River, experience impeccable service inspired by our western roots.  Life balance is our passion; step out and run the river, play in the park; "Our backyard is better than yours."

 (Sheraton Suites Calgary Eau Claire is managed by Fairmont Hotels)
 
Summary of Responsibilities:
Reporting to the Outlet Manager - Responsibilities and essential job functions include but are not limited to the following:             
  • Maintaining a high degree of visibility and active participation in the day to day operation of the restaurant
  • Develop relationships with internal and external guests  maximizing repeat business potential to the outlet 
  • Resolving service issues to the satisfaction of involved parties
  • Coaches and mentors Fionn MacCool’s colleagues, creating an environment that enables colleagues to achieve job fulfillment while providing superior customer service
  • Assist in developing and implementing initiatives aimed at improving service by streamlining procedures and removing obstacles that hinder service delivery
  • To ensure budget objectives are met through sales, merchandising, employee performance, promotions and cost control
  • Assist in developing and implementing cost saving and profit enhancing measures
  • Assist in ensuring par stock levels are maintained by calculating inventory, and ordering supplies
  • Monitor performance through positive feedback, corrective actions as necessary, annual performance reviews and follow up
  • Ensures effective utilization and productivity of all employees in Fionn’s, including involvement in staff planning, scheduling, hiring, training and development, forecasting, payroll, budgeting, and inventory
  • Provides leadership & coaching for a team of up to 20 colleagues to ensure standards are being maintained and exceeded
  • Micros Key Operator, facilitate programming changes
  • Display professional behavior, integrity, pride and loyalty to Fionn MacCool’s and the Sheraton Suites Calgary Eau Claire
  • Ensuring all standards of the Hotel and the Franchise are adhered to
  • Daily walk-through to ensure cleanliness and product condition standards are being met
  • Ensuring marketing and promotional programs are implemented, and kept up to date
  • Health & Safety Conscious working to provide a safe environment for employees and guests
  • Other duties as assigned

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