Assistant Manager Flower & Wolf Restauant
Fairmont Raffles Hotels InternationalCanada-calgary-sheraton suites calgary eau claireUpdate time: October 15,2019
Job Description
Assistant Manager Flower & Wolf Restaurant
"Where Work Meets Play." Be part of the team in our all new contemporary dining experience in the heart of Eau Claire!
Hotel Overview: Connected to Calgary's towers and situated on the banks of the Bow River, experience impeccable service inspired by our western roots. Life balance is our passion; step out and run the river, play in the park; "Our backyard is better than yours."
(Sheraton Suites Calgary Eau Claire is managed by Fairmont Hotels)
Summary of Responsibilities:
Reporting to the Outlet Manager - Responsibilities and essential job functions include but are not limited to the following:
- Maintaining a high degree of visibility and active participation in the day to day operation of the restaurant
- Develop relationships with internal and external guests maximizing repeat business potential to the outlet
- Resolving service issues to the satisfaction of involved parties
- Coaches and mentors Fionn MacCool’s colleagues, creating an environment that enables colleagues to achieve job fulfillment while providing superior customer service
- Assist in developing and implementing initiatives aimed at improving service by streamlining procedures and removing obstacles that hinder service delivery
- To ensure budget objectives are met through sales, merchandising, employee performance, promotions and cost control
- Assist in developing and implementing cost saving and profit enhancing measures
- Assist in ensuring par stock levels are maintained by calculating inventory, and ordering supplies
- Monitor performance through positive feedback, corrective actions as necessary, annual performance reviews and follow up
- Ensures effective utilization and productivity of all employees in Fionn’s, including involvement in staff planning, scheduling, hiring, training and development, forecasting, payroll, budgeting, and inventory
- Provides leadership & coaching for a team of up to 20 colleagues to ensure standards are being maintained and exceeded
- Micros Key Operator, facilitate programming changes
- Display professional behavior, integrity, pride and loyalty to Fionn MacCool’s and the Sheraton Suites Calgary Eau Claire
- Ensuring all standards of the Hotel and the Franchise are adhered to
- Daily walk-through to ensure cleanliness and product condition standards are being met
- Ensuring marketing and promotional programs are implemented, and kept up to date
- Health & Safety Conscious working to provide a safe environment for employees and guests
- Other duties as assigned
Get email alerts for the latest"Assistant Manager Flower & Wolf Restauant jobs in Canada-calgary-sheraton suites calgary eau claire"
