Assistant Manager- Housekeeping
AccorJaipurUpdate time: August 27,2021
Job Description
- Conducting the Staff’s Sequence of Service Training and SOP refreshment training.
- To assure a smooth Housekeeping operation with the highest standards of service to the guests.
- To manage a cost–efficient and well organized department.
- To ensure the highest level of profitability of the department.
- To facilitate human resources development and maintain effective communication within the department and with other departments in the hotel.
- To control and maintain efficient organization and work methods of the department.
- Inspects guest rooms and all Housekeeping areas on a regular basis to ensure furnishings, facilities and equipment are clean and in repair, well maintained and replaced/refurbished as required.
- Performs any other job as assigned by the Director of Housekeeping or Deputy director Housekeeping.
- Maintain company’s image portraying a neat and tidy appearance and correct wearing of uniform
- Following strictly the hotels’ personal hygiene policy.
- Implements and controls Housekeeping including Hygiene & Upkeepment, key control, security and emergency procedures, health & Safety for employees and guests.
- Liaises closely with Front Office to be aware of late arrivals, early arrivals for the following day, VIP rooms and special requests.
- Liaises closely with maintenance department
- Listens to employee grievances and/ wishes and brings them to the attention of the Deputy Director housekeeping.
- Gives feedback of employees work performance to the Deputy Director housekeeping.
- Updates Room status and Guest discrepancies all the time and reports to F/O.
- To ensure an effective payroll control through a flexible work force maximizing utilization of part time employees and close co-operation with other Rooms Division departments.
- To participate in the formulation of the Annual Operating Budget in determining the projected revenues and expenses, operating equipment and FF&F requirements in line with the compilation of the Annual Business Plan.
- To strictly adhere to the established operating expenses and ensure that all cost are controlled
- Plan out annual leaves and offs for colleagues.
- Conducting the Staff’s Sequence of Service Training and SOP refreshment training.
- To assure a smooth Housekeeping operation with the highest standards of service to the guests.
- To manage a cost–efficient and well organized department.
- To ensure the highest level of profitability of the department.
- To facilitate human resources development and maintain effective communication within the department and with other departments in the hotel.
- To control and maintain efficient organization and work methods of the department.
- Inspects guest rooms and all Housekeeping areas on a regular basis to ensure furnishings, facilities and equipment are clean and in repair, well maintained and replaced/refurbished as required.
- Performs any other job as assigned by the Director of Housekeeping or Deputy director Housekeeping.
- Maintain company’s image portraying a neat and tidy appearance and correct wearing of uniform
- Following strictly the hotels’ personal hygiene policy.
- Implements and controls Housekeeping including Hygiene & Upkeepment, key control, security and emergency procedures, health & Safety for employees and guests.
- Liaises closely with Front Office to be aware of late arrivals, early arrivals for the following day, VIP rooms and special requests.
- Liaises closely with maintenance department
- Listens to employee grievances and/ wishes and brings them to the attention of the Deputy Director housekeeping.
- Gives feedback of employees work performance to the Deputy Director housekeeping.
- Updates Room status and Guest discrepancies all the time and reports to F/O.
- To ensure an effective payroll control through a flexible work force maximizing utilization of part time employees and close co-operation with other Rooms Division departments.
- To participate in the formulation of the Annual Operating Budget in determining the projected revenues and expenses, operating equipment and FF&F requirements in line with the compilation of the Annual Business Plan.
- To strictly adhere to the established operating expenses and ensure that all cost are controlled
- Plan out annual leaves and offs for colleagues.
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