ü Manage the implementation and maintenance of information systems, data processing systems and procedures for the hotel that includes databases, network administration, applications programming, web design and user support systems.

ü Interface and coordinate with external clients to meet IS objectives.

ü Analyze user needs and establish procedures for the information systems.

ü Any matter which may affect the interests of Mercure Chennai Sriperumbudur should be brought to the attention of the Management.

ü Ensure to evaluate user needs and system functionality.

ü Ensure that all Software Licenses and laws are adhered to.

ü Plan, direct and control all day-to-day information systems functions.

ü Plan and approve equipment and software purchases related to systems (operating systems, related software, storage devices, etc.).

ü Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.

ü Develop and maintain effective relationships with all the departments.

ü Respond to queries by resolving issues in a timely and efficient manner.

ü Ensure that the team has been trained for all safety provisions.

ü Ensure that all personnel are kept well informed of department’s objectives and policies.

ü Motivate and develop team to ensure smooth functioning of the department and promote teamwork.

ü Prepare operational reports and analyze new trends.

ü Identify optimal, cost effective use of the resources and educate the team on the same.

ü Determine fiscal and physical requirements for all the departments of the hotel prepare budgetary recommendations.

ü Conduct periodic and annual inventory audits of the equipment & recommend replacement of equipment as required

ü Direct and coordinate database management, network administration and user support services

ü Liaise with external agencies and equipment manufacturers to ensure effective management of the department.

ü Ensure the smooth running of all systems, printer, anti-virus software, and e-mail facilities.

ü Ensure to approve and recommend technology equipment and software as per the requirements.

ü To assign duties, inspect work, and investigate complaints regarding service and equipment and hence take corrective action.

ü Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization and the prompt delivery of services.

ü Leadership skills that utilize persuasion and motivation to attain organizational       goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness;

ü Ability to accept responsibility;

ü Self confidence, motivation, drive and tenacity;

ü Ability to enhance organizational performance;

ü Ability to clearly delegate tasks and responsibilities;

ü Ability to think strategically, inductively, and creatively;

ü And the propensity to recognize and acknowledge other peoples’ ideas.

•At least 4-6 years of relevant experience in Hospitality industry.

•Good knowledge in Opera, MC & Operating System.

•Relevant Qualification

•Good Interpersonal skills and able to work under pressure and meet deadlines

•Flexible with Different work timings