JOB DESCRIPTION: Assistant Manager - Information Technology

• This position is responsible for the supervision and handling of day-to-day IT operations. The IT manager ensures that timely IT support is rendered to all departments, especially in areas with guest contacts. He/she will be responsible for the administration of the inventory of all equipment, software and software licenses.
• Manage and support all the systems in the hotel.
• Provide In-house guest IT related matter troubleshooting.
• Coordinate, manage and oversee projects, document process.
• Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network.
• Manage system changes with appropriate support staff to ensure uninterrupted services.
• Liaise with vendors and work with users at all level .
• Maintain inventory of all equipment, software and software licenses .
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.
• Be aware of the hotel fire & life safety/emergency procedures.
• Perform other reasonable duties assigned by the assigned by the Management.

• To ensure that day-to-day IT related issues are managed and resolved in a prompt and efficient manner.

• Required Candidates from Hospitality Industry