Assistant Manager - Learning & Development
AccorChennaiUpdate time: July 15,2022
Job Description
- Share the vision and strategy of Accor Hotels, the brand and the hotel, giving everyone the opportunity to contribute, collaborate and innovate;
- Provide feedback from the guest on the teams’ performance to the team;
- Ensure that all team members feel trusted and valued for their accountability and risk taken.
- Establish relationships with local schools and colleges;
- Engage in social media to promote the hotel as best place to work;
- Deliver training on behavioural interviewing and selection to the heads of department and those responsible for recruitment;
- Identify high potentials through vertical and laterally movements within existing talent by providing recommendations for departmental transfer in accordance to their skill set;
- Establish onboarding procedures which ensure new talent feel welcome and all team members are prepared for the new talent arrival;
- Co-ordinate and conduct orientation programs
- Train leaders in the annual performance appraisal process in line with the Leadership Capability Framework;
- Work with line managers to analyse performance by identifying area for improvement;
- Encourage an environment which supports open ongoing feedback and coaching to breach gaps for better performance;
- Conduct/review training needs analysis annually and budget accordingly;
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