Assistant Manager Learning & Development / Manager Learning & Development

This position is responsible to oversee and manage the learning and development process for all talent in the hotel.  This position will ensure that all learning activities support AccorHotels philosophy of creating an environment where each and every member of the team is recognized as talent and feels valued for their contribution. 

 You will have to ensure that all members of the team are aware of the company mission, live the values and are consistent in their behavior to enable excellence in serving and anticipating guest needs.

Job Description
 

• Create, implement, and facilitate a resort training plan that is aligned with the property and brand goals and strategic plan.
• Networking and building relationships with managers, trainers and colleagues within the resort to better understand and respond to different needs.
• Initiates, coordinates, executes and follows up on all training activities within the resort.
• Actively initiates relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry.
• Manage internal and external learning and development communication.
• Deliver Trainer development program to develop, assess and certify new departmental trainers.

Work Experience
 

• Experience of designing and delivering a range of high quality and targeted learning activities for specified needs.
• Good levels of written and spoken English.
• Excellent communication, organization, interpersonal skill & detail-oriented.
• Ability to work well under pressure in a fast paced environment.

Benefits
 

• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Develop your talent through learning programs by Academy Accor.
• Opportunity to grow within your property and across the world!
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
To join our Group, please visit https://careers.accor.com/