Primary Responsibilities
• Supervise, instruct and coordinate the activities of Security Associates.
• Monitor and arrange shift activities according to schedule requirements and team availability.
• Ensure all personnel are present & have assumed their duties. Continuously monitor & oversee the operations.
• To be thoroughly familiar with the entire property & cognizant of the areas and functions likely to require attention by the Security Associate.
• Ensure compliance with established rules and regulations.
Operational Management
• Oversee the work of all employees and ensure that areas are being properly patrolled.
• Frequently check fire and security systems for proper operation. Be able to troubleshoot security system and retrieve necessary information.
•• Identify and report operational problems and hence initiate corrective action and assist with diagnosis and correction of the problems.
• To inspect the various security posts
• Patrol the assigned area & check for suspicious occurrences and also ensure that the parking rules and regulations are enforced.
• To provide work guidance, instruction, or orientation to the Security Associates.
• To handle guest complaints.
• Ensure to alert the police, ambulance and/or fire service when necessary.
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Knowledge and Experience
• Secondary / High school education / Graduation
• Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting will be advantageous
• Minimum 2 - 3 years of relevant experience in a similar capacity
• Good reading, writing and oral proficiency in English language
• No criminal record
Competencies
• Good communication skills
• Must be able to maintain confidentiality at all times
• Honest with a high level of integrity
• Ability to remain calm and react fast to situations
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times
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