Meet with the team
The Client Insight team of Meltwater plays a vital role that helps our clients see the outside insights of their media performance. By leveraging multi-channel datasets, CI team focus on unveiling media insights in the market where our clients are operating. We deliver intelligence reports based on holistic views of different media outlets and social medias. We also help to analyze media impacts, draw out brand trends, monitor competitors and showcase the results to clients for an integrated media strategy. We are proud of ourselves for being a partner to grow with our clients’ business.
About Assistant Media Analyst
As a Assistant Media Analyst, you will support Media Analysts to provide clients’ report based on Meltwater’s strong products/services. You will be ensuring data quality and accuracy to support the utilization of our AI-driven software and reporting platform, that linked to how we diagnose client media data, interpret this data and draw recommendations on key stories impacting our clients brands. Your work will be influencing clients’ business on various levels including their long-term strategies as well as short-term decision making.
What you will be doing?
- Identify and gather report data for weekly, monthly, and annual client insight report
- Conduct data cleansing to identify unused and/or duplicate data for better management and quicker access
- To handle the ad-hoc requests from both client side and team side, and provide support on instant crisis monitoring based on Meltwater platforms
- Proactively identify data quality and integrity issues that affect the accuracy of reporting
- Support Media Analyst to create detailed reports and present recommendations to clients
- Assess, implement and evangelize innovative processes to drive business excellence
- Understand and apply data management processes, procedures and internal control standards
- Keep track of market trends and staying abreast in the digital market arena
- Additional responsibilities as assigned by manager
WORK WITH GREAT PEOPLE
Managing Director, Client Success, Shanghai
Managing Director, Client Acquisition, Hong Kong
Managing Director, Client Success, Beijing
Managing Director, Client Acquisition, Beijing
SKILLS & REQUIREMENTS
What we would like to see from you
- Bachelor Degree in Liberal Arts, Journalism, Business Analytics, Communication, Advertising, Marketing, Psychology, Public Relations or Business related majors
- Passionate about marketing and social analytics
- Good analytical and problem solving skills
- Good at collecting and integrating large volumes of data from multiple channels
- Proficiency in Excel and PowerPoint
- Good communication skills in both written and spoken English and Chinese
- Reliable, positive, enthusiastic
- Have an aptitude for learning new products and technologies
- Ability to effectively deliver multiple tasks at one time in a fast paced, dynamic and team-based environment
- Ability to adapt quickly to changing priorities and tight deadlines
- Detail oriented; able to ensure quality of report content by keeping numerous project details organized
GREAT PLACE TO WORK
Competitive, comprehensive remuneration package
Gym Allowance with other cultural team activities
Global Business travel life insurance
Well stocked kitchens
Global meeting at cool destination
Overseas management training and conference
20 paid holidays
Comprehensive Medical insurance for you
Fun and international working environment
Personal Laptop
Work visa is available
I'm interested
Meet with the team
The Client Insight team of Meltwater plays a vital role that helps our clients see the outside insights of their media performance. By leveraging multi-channel datasets, CI team focus on unveiling media insights in the market where our clients are operating. We deliver intelligence reports based on holistic views of different media outlets and social medias. We also help to analyze media impacts, draw out brand trends, monitor competitors and showcase the results to clients for an integrated media strategy. We are proud of ourselves for being a partner to grow with our clients’ business.
About Assistant Media Analyst
As a Assistant Media Analyst, you will support Media Analysts to provide clients’ report based on Meltwater’s strong products/services. You will be ensuring data quality and accuracy to support the utilization of our AI-driven software and reporting platform, that linked to how we diagnose client media data, interpret this data and draw recommendations on key stories impacting our clients brands. Your work will be influencing clients’ business on various levels including their long-term strategies as well as short-term decision making.
What you will be doing?
- Identify and gather report data for weekly, monthly, and annual client insight report
- Conduct data cleansing to identify unused and/or duplicate data for better management and quicker access
- To handle the ad-hoc requests from both client side and team side, and provide support on instant crisis monitoring based on Meltwater platforms
- Proactively identify data quality and integrity issues that affect the accuracy of reporting
- Support Media Analyst to create detailed reports and present recommendations to clients
- Assess, implement and evangelize innovative processes to drive business excellence
- Understand and apply data management processes, procedures and internal control standards
- Keep track of market trends and staying abreast in the digital market arena
- Additional responsibilities as assigned by manager
WORK WITH GREAT PEOPLE
Managing Director, Client Success, Shanghai
Managing Director, Client Acquisition, Hong Kong
Managing Director, Client Success, Beijing
Managing Director, Client Acquisition, Beijing
SKILLS & REQUIREMENTS
What we would like to see from you
- Bachelor Degree in Liberal Arts, Journalism, Business Analytics, Communication, Advertising, Marketing, Psychology, Public Relations or Business related majors
- Passionate about marketing and social analytics
- Good analytical and problem solving skills
- Good at collecting and integrating large volumes of data from multiple channels
- Proficiency in Excel and PowerPoint
- Good communication skills in both written and spoken English and Chinese
- Reliable, positive, enthusiastic
- Have an aptitude for learning new products and technologies
- Ability to effectively deliver multiple tasks at one time in a fast paced, dynamic and team-based environment
- Ability to adapt quickly to changing priorities and tight deadlines
- Detail oriented; able to ensure quality of report content by keeping numerous project details organized
GREAT PLACE TO WORK
Competitive, comprehensive remuneration package
Gym Allowance with other cultural team activities
Global Business travel life insurance
Well stocked kitchens
Global meeting at cool destination
Overseas management training and conference
20 paid holidays
Comprehensive Medical insurance for you
Fun and international working environment
Personal Laptop
Work visa is available
ABOUT THE COMPANY
Founded in 2001, headquartered in San Francisco, Meltwater is the global leading AI-powered media monitoring, social listening & PR Analytics software. With over 2000 employees and 55 offices across America, Asia Pacific, Europe, Middle East & Africa, we help over 30,000 companies globally to make better, more informed decisions based on insights from the outside. We are dedicated to provide our global products with local insight.
We have won several Top Employer awards worldwide and most recently been accredited as “Asia's Best Multinational Workplaces 2018”, “Best Companies to Work For in Hong Kong 2018”, “Best Companies to Work For in Greater China 2018” by Great Place to Work™. We're looking for exceptional candidates to contribute to our exponential growth in Greater China.
We also operates the Meltwater Entrepreneurial School of Technology (MEST), a nonprofit organization devoted to nurturing future generations of African software entrepreneurs.
Our Culture
Our culture is based on a fundamental belief in people and the potential they possess.
- We create a fun, ambitious, collaborative and international working environment where everyone is driven by a growth mindset
- We are proud of our entrepreneurial spirit - we organically built our business by developing our own leadership and nurturing talent
- We celebrate our victories but don’t rest on old laurels —whether in reaching personal goals or corporate milestones.
Check out our career site to learn more - https://www.meltwatercncareer.com
April Tang | Hiring Manager
I'm interested
Meltwater Greater China
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