Assistant Night Manager

Want to build your career in Finance or Front Office but not sure where to start?

As the Assistant Night Manager, you will manage the hotel’s nightly operations when the Night Manager is rostered off. Success in this position is ensuring a high level of guest satisfaction, being a responsible and respectful leader to others, and guiding a small team to accurately balance the books during the quietest time of the day.

Night work is not for everyone, but does have advantages – flexibility to do school drop off/pick up, availability to study and the freedom to choose how to spend your days. This role is often underestimated and overlooked, however comes with an above industry award pay rate and special night benefits such as free parking. Best of all, you can choose whether you want to work part time or full time.

On the job training will be provided, along with support to advance your knowledge with formal study or qualifications if you chose. Create your pathway to a career in Finance, Front Office or Management with Sofitel Brisbane and Accor.

What you will be doing:

• Provide supervision and support to the night team in the absence of the Night Manager
• Ensure the hotel auditing process is conducted accurately
• Deliver luxury service to internal and external guests
• Ensure the health and safety of all guests, visitors, and employees
• Process financial transactions and produce reports.

Your experience and skills include:

• Previous experience in a leadership role and a desire to lead by example
• Knowledge of Finance, Front Office, Reservations, Housekeeping or Guest Services operations
• The ability to demonstrate versatility in responding to guest requests and situations
• High level written and verbal communication skills
• Cash handling skills
• Attention to detail and accuracy
• Understanding of hotel and financial security procedures and guest confidentiality
• Responsible Management of Licensed Venues (RMLV) and First Aid Certificate or willingness to obtain
• Some knowledge of OPERA PMS, Loyalty Platforms, Microsoft Office, Outlook and HotSOS systems is highly advantageous.

What’s in it for you:

• Work in a luxury environment surrounded by the best people in the industry
• A Heartist benefit card offering discounts in Accor properties worldwide
• Opportunity to develop your talent and grow within your property and across the world!
• Above industry award pay rate and special night benefits such as free parking.

Your team and working environment:

In the centre of Brisbane City stands the opulent Sofitel Brisbane Central. The hotel's 416 exquisitely furnished rooms and suites, with a touch of French refinement, are supplemented with the greatest personal luxuries to create one of Brisbane's best hotel experiences. The hotel offers a variety of luxurious dining options, two fitness centres, a day spa, and completely adaptable event facilities that can accommodate up to 1100 guests.

Our commitment to Diversity and Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.