Job Description:

• Support the warehouse manager to setup standard operating procedures for all warehousing projects and review the SOP regularly
• Perform quality assurance process and ensure the warehouse team has performed the proper quality assurance control in daily operation regularly
• Support WMS team for any WMS implementation projects and function as the 1^st level WMS support to the warehouse team
• Plan, conduct, and facilitate the training program(s) provided to all warehouse staff in Hong Kong and Shenzhen for process improvement and implementation
• Work closely with the warehouse managers and provide useful report findings, analysis, and supporting tools, include but not limited to WMS data analysis and VBA application
• Support complaint handling for the warehouse team in Hong Kong and Shenzhen (e.g. Prepare 8D report)
• Build and maintain close relationship with key stakeholders for driving an effective change management
• Support and assist team head to drive and deliver improvement initiatives
• Cooperate with the warehouse manager to setup KPI standard with the client and conduct internal & external KPI review regularly
• Support any new project implementation and existing process enhancement
• Support the quality and compliance assurance issue for the warehouse team
• Specula tasks on demand

 Requirement:

• Tertiary educated or equivalent experience in logistics, quality management, operation management or related field;
• Minimum 4 years of experience in process management and implementation of logistics projects;
• Excellent communication skills, time management skills and self-motivated;
• Have proactive attitude and can work independently in a teamwork environment. Can work closely with internal colleagues;
• Be willing to work under stress and time management pressure.
• Strong process improvement mindset, preferable with quality management experience
• Working location: Kwai Chung / Yuen Long