HSBC Operations, Services and Technology (HOST)

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking an experienced professional to join our team.

In this role, you will:

As Project Manager in the ITID Change The Bank programme, the role holder will provide direct oversight of the programme(s)/ project(s)', financial and outcome accountability, reporting to a Portfolio Manager within ITID. In executing this role, the Project Manager will need to:

build strong relationships with senior stakeholders within IT, Global Businesses, Finance

work closely with their respective Portfolio Manager, the Global ITID PPM Practice team and their senior stakeholders to ensure alignment of their project/programme with the wider change portfolio and group strategy, values and behaviour

provide board level overview of progress, lead and direct multidisciplinary teams across all global businesses, global functions and regions

lead end to end execution and responsibility for all aspects of the project/programme, including definition, planning, execution & implementation, governance & control, financial, resource and change management.

Provide financial analysis, including being able to contextualise financial data into business activities and conclusions

Ensure the adherence to financial processes and procedures at project/programme level, as set and communicated by HSBC Group, regulators and ITID PPM Practice.

Own the identification and escalation of any budgetary related risks, issues and opportunities to portfolio/function as appropriate.

have responsibility for effective handover of the project/programme into Business as Usual operations to support effective benefits realisation.

have responsibility for deploying the Business Transformation Frameworks and respective methodologies within their Programme/Project and instilling good programme/project disciplines within their project and wider team.

lead and manage within the matrix environment to enable successful delivery.

To be successful in the role, you should meet the following requirements:

Outstanding project and programme management experience which include communications capabilities, decision making and problem solving skills, lateral thinking, analytical and interpersonal skills.

Excellent understanding and proven experience of Programme and Project Management methodologies including Waterfall and Agile.

Ability to direct and influence people in a matrix orientated environment and establish working partnerships at a junior and senior organizational level.

Proven experience of positive, challenging interactions with Senior Executives across the business.

Outstanding relationship management, collaboration and influencing skills.

Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group.

Change agent with proven ability of implementing large scale organizational, procedural, technology and people related change programmes.

Proven ability to articulate complex issues concisely and in simple language to recognise to the global remit of this role.

Detail orientated. Strong financial analytical background and proven ability in financial/analytical reasoning, including being able to contextualise financial data into business activities and conclusions.

Experience of delivering large scale change programmes within a Technology organization, with Infrastructure experience.

High level of drive and motivation to ensure delivery of a broad range of outputs simultaneously across HSBC.

Experience of leading and managing teams with proven track record of working with diverse, cross functional teams that are located regionally and worldwide.

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