Function

To manage the smooth running of Ground Floor Outlets, taking full advantage to maximize revenue potential and ensure guest satisfaction in accordance with Marriott International standards, policies and procedures.

Required Experience & Qualifications

• A recognised 3-year qualification in Hospitality Management highly recommended

• Two to three years’ staff management experience

• Three to four years’ relevant experience in a similar position within a 5-star hotel environment

• Exposure to IR management and disciplinary processes preferable

• Proficiency in Microsoft packages essential (Word, Excel, email) essential

• Working knowledge of Materials Control and Micros essential

Key Responsibilities

• Report directly to the Assistant Food and Beverage Manager.

• Complete all daily duties as set out in departmental duties and requirements.

• Effectively co-ordinate and organize the operations of the Ground Floor Outlets.

• Ensure that the highest standards of food and beverage services are maintained developed at all times.

• Managing and controlling all costs relating to the restaurant operation

• Achieve hygiene, health and safety standard requirements.

• Address and resolve both guest and staff concerns.

• Quality evaluation of all foods and related supplies and maintaining of appropriate inventory levels. Guest interaction regarding special events, dietary requests and other requirements.