Qualification
- Previous experience in an International 5-star hotel
- 4-years experience in an all-day dining restaurant including at least 2-years experience at supervisory level
- Fluent in oral and written English
- Knowledgeable in P&L reports
- Creative, with an eye for details
- Outgoing and people-oriented
- Motivator and team-builder
- Display initiative and commitment to professional values
Duties and Responsibilities
Coordinate with Restaurant Manager plans and actions to achieve improved operations, overcome deficiencies, and instigate necessary changes.
Daily inspection of restaurant and readiness (aisle set-up, dining room set-up) according to standards. Follow checklist.
Regular inspection of all areas in order to direct work. Emphasis to be on sanitation and cleanliness.
Meetings:
- Daily menu classes (use records, proper service, taste panel, daily problems, special instructions).
- Period meeting with hourly staff:
- Accomplishments during past period
- Future plans and goals
- Recent problems
- Training session
- Staff comments
- Attend Food and Beverage Meeting periodically.
- Daily Restaurant Management Team “Briefing".
Standards and Controls
- Supervise and direct restaurant service.
- Maintain safety by adhering to stated safety policies, handle guest and employee accidents.
- Handle guest complaints in the most diplomatic manner.
- Supervise and monitor dispensing or rolls, toast, butter, crackers, jelly, cream and any other food that can be easily over dispensed or thrown out-aisle station checklist.
- Spot check guest checks to insure proper check handling procedures are being adhered to.
- Awareness of budget and continuous work toward achieving budgeted goals.
- Relate any dining room maintenance needs to hotel engineering department by work order program. Maintain work order log.
- Watch for China/glassware breakage and waste of silverware, miscellaneous serving equipment and cleaning supplies in dining room and dish room.
- Help maintain a sanitary and efficient dish room operation.
- Keep storeroom in a state of readiness, cleanliness and tidiness.
- Maintain weekly inventory of all controllables.
- Sales incentive program for the staff.
- Sales promotion.
Personnel Administration and Development
- Assist in recruiting and training of new dining room personnel.
- Schedule dining room personnel with forecasted business-insuring that staffing ti adequate and yet within budgetary goals.
- Inspect and supervise dining room personnel as to rating job performance, recommending pay increase, transfers and terminations.
- Schedule, assign and supervise work of hostess/cashier.
- Promote and maintain good employee relations between service kitchen and dining room.
- Maintain and promote aggressive hospitality.
- Pitch in physically when needed.
- Develop and enforce energy conservation program.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
equipment and cleaning supplies in dining room and dish room.
- Help maintain a sanitary and efficient dish room operation.
- Keep storeroom in a state of readiness, cleanliness and tidiness.
- Maintain weekly inventory of all controllables.
- Sales incentive program for the staff.
- Sales promotion.
Personnel Administration and Development
- Assist in recruiting and training of new dining room personnel.
- Schedule dining room personnel with forecasted business-insuring that staffing ti adequate and yet within budgetary goals.
- Inspect and supervise dining room personnel as to rating job performance, recommending pay increase, transfers and terminations.
- Schedule, assign and supervise work of hostess/cashier.
- Promote and maintain good employee relations between service kitchen and dining room.
- Maintain and promote aggressive hospitality.
- Pitch in physically when needed.
- Develop and enforce energy conservation program.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
To finish your job application, please click HERE. Human Resources Department Pacific Place, 88 Queensway Admiralty, Hong Kong. or E-mail us your resume to mhrs.hkgdt.recruitment@marriott.com
(Personal data collected would be used for recruitment purpose only)
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws
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