Assistant Sales Manager, MICE

Main Duties :

• Catering and conference assistant sales manager, executing of local and/or international meetings and events accounts, associations and official bodies for group and social event bookings.
• Assist and cooperate with the ADOS & DOSM in reaching the targeted goals as defined in the Marketing Plan.
• Ensure constant follow up of groups in order to reach the budgeted revenues of respective segments through existing clientele and key prospects. Responsible of hotel’s national and international key accounts / key prospects base
• Maintains and maximizes the utilization of all automated sales and reservations systems involved with group and catering / conference of all segments, including government business and associations.
• Supervises the existence of an efficient customer database system (OPERA) which will be capable of identifying to report sales calls and other sales activities and maintains a vigorous updating exercise in certain periods of time.
• Provide all necessary information and prepares the participation procedure for domestic or international MICE trade shows, fairs, exhibitions, workshops, roads-shows etc. and supports the participation when assigned by ADOS & DOSM.
• Exceeds personal sales goals as well as segment goals on a monthly, quarterly and yearly basis.
• Responsible for achievement of objectives, as outlined in the market team’s action plans.
• Identifies prospective customers and establishes revenue goals for existing key accounts and key prospects within their specific market segment.
• Contracts room nights and reviews team member’s contracts, considering the number of rooms, average rate and total revenue objectives of the hotel.
• Oversees ongoing communication for domestic market and the global sales network.
• Coordinate and follow up possible cross sales with corporate and MICE segment.
• Responsible all for achievement of social event targets and support the overall operation.
• Maintains positive relationships with all guests, vendors, colleagues and global sales network organization.
• Any assigned task or responsibility by DOSM.