Job Description:

• Act as example on the selling floor and ensure the consistent impeccable service standard provided by the team; develop customer plan, and execute through the team to build a loyal clientele and maintain interactive relationship with customers

  担当服务典范，确保团队始终如一的卓越服务；制定顾客发展计划，引导团队与顾客良好互动，建立维护忠诚持久的客户关系

• Responsible for the store sales and profit performance; lead the team to achieve target through realistic plan and day-to-day follow up; collect market feedback and competitor information, and provide clear and informative business review

  对店铺销售业绩及盈利负责；通过制定切实可行的计划和及时的跟进，领导团队达成目标；搜集市场及竞争者信息，提供清晰有据的业务回顾

• Recruit, train, coach, and develop the staff; deliver and communicate the core value of the brand to the team; ensure the team keep a high-level performance regarding to the sales, service, and operations

  负责员工招聘、培训、指导及发展；沟通传达品牌核心价值；确保团队高水平的销售、服务及营运表现

• Manage the inventory, manpower, and work flow to meet the requirement of the market needs precisely and efficiently; ensure the company guidelines including operations, visual merchandising, housekeeping etc. are executed with high standard in the boutique

• 管理库存、人力及工作流程以精准有效地契合市场需求；确保公司制定的包括营运，产品陈列，店铺整洁等标准在店面严格执行

• Perform other job-related assignment

  完成工作相关的其他职责

Requirements:

• Minimum 5 years of working experience in luxury industry; at least 2 years in sales and retail management

  四年以上奢侈品行业经验；两年以上销售及零售管理经验[TY1]

• Thorough understanding of the market; ability to drive the results and detail oriented

  深入了解市场；切实完成既定目标的能力；关注细节

• Good communication skills and strong customer service sense

  良好的沟通能力及高度的客户服务意识

• Proven leadership and people management skills

  突出的领导能力及管理技能

• Passion and talent to fashion, chic, and design

  具备时尚天赋，钟情独具品格的潮流及设计

• University degree or above; fluent in English, both oral & written

  大学及以上学历；英文读写流利

上班地址：申迪东路88号奕欧来上海购物村V3单元