Job Description:
Act as example on the selling floor and ensure the consistent impeccable service standard provided by the team; develop customer plan, and execute through the team to build a loyal clientele and maintain interactive relationship with customers
担当服务典范,确保团队始终如一的卓越服务;制定顾客发展计划,引导团队与顾客良好互动,建立维护忠诚持久的客户关系
Responsible for the store sales and profit performance; lead the team to achieve target through realistic plan and day-to-day follow up; collect market feedback and competitor information, and provide clear and informative business review
对店铺销售业绩及盈利负责;通过制定切实可行的计划和及时的跟进,领导团队达成目标;搜集市场及竞争者信息,提供清晰有据的业务回顾
Recruit, train, coach, and develop the staff; deliver and communicate the core value of the brand to the team; ensure the team keep a high-level performance regarding to the sales, service, and operations
负责员工招聘、培训、指导及发展;沟通传达品牌核心价值;确保团队高水平的销售、服务及营运表现
Manage the inventory, manpower, and work flow to meet the requirement of the market needs precisely and efficiently; ensure the company guidelines including operations, visual merchandising, housekeeping etc. are executed with high standard in the boutique
管理库存、人力及工作流程以精准有效地契合市场需求;确保公司制定的包括营运,产品陈列,店铺整洁等标准在店面严格执行
Perform other job-related assignment
完成工作相关的其他职责
Requirements:
Minimum 5 years of working experience in luxury industry; at least 2 years in sales and retail management
四年以上奢侈品行业经验;两年以上销售及零售管理经验[TY1]
Thorough understanding of the market; ability to drive the results and detail oriented
深入了解市场;切实完成既定目标的能力;关注细节
Good communication skills and strong customer service sense
良好的沟通能力及高度的客户服务意识
Proven leadership and people management skills
突出的领导能力及管理技能
Passion and talent to fashion, chic, and design
具备时尚天赋,钟情独具品格的潮流及设计
University degree or above; fluent in English, both oral & written
大学及以上学历;英文读写流利
职能类别: 导购员 奢侈品业务
联系方式
上班地址:申迪东路88号奕欧来上海购物村V3单元
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