Fairmont Amman is looking for an energetic, experienced and talented Assistant Talent and Culture Manager .

Summary of Responsibilities:

• Provide a source of information to Department Heads regarding disciplinary, grievance and employee counselling issues. Ensure all disciplinary procedures are carried out, taking role of arbitrator, note taker or advisor where appropriate.
• Utilize an “open door” policy to acknowledge employee problems or concerns in a timely manner
• Ensure employee issues are referred to the Department Manager for resolution or escalated to the DT&C.
• Take active role in projects and teams throughout the Hotel and be prepared to take leadership where appropriate or act as an advisor on any T&C issues.
• Lead, plan and organize generic social and community activities.
• Attends the Cafeteria Committee meetings.
• Ensure efficient organization of the accommodation processes and procedures as well as amenities to ensure employees satisfaction.
• Ensure that cafeteria, lockers and common areas are always cleaned and up to standard
• Ensure colleagues files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
• Ensure medical records are maintained in a separate, secure and confidential medical file.
• Create monthly Labor turnover report, Monthly Accor hotels Talent & Culture report and any other reporting requirements.
• Ensure all employees starting, change and termination information is accurately completed, entered into the system and communicated to payroll department. Ensure Cluster Director, Talent & Culture is informed of all starters, changes and terminations.
• Ensure all colleagues’ files are kept up to date - and to ensure confidentiality of ambassadors information is maintained at all time, in line with Data Protection legislation.
• Support to Director of Talent & Culture, L&D Manager
• Other duties as assigned

 QUALIFICATIONS:

• Minimum of 3 years Human Resources management experience, preferably in the luxury setting
• A strong understanding of labor and employment law
• Ability to work on his/her own
• Strong oral and written communication skills
• Ability to train and develop team members
• Excellent organizational skills
• Analytical skills
• Computer skills

 Visa Requirements:

Please note that you must be eligible to live and work in Jordan.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.