• Audit the existing training materials, according to the new training itinerary defined.

• Create content for face-to-face and online training, according to a general objective, definition of the storytelling of the course and pedagogical adaptation of the course to the target.

• Create pedagogical manuals such as: quick reference guides, frequently asked questions, and user manuals.

• Update and adapt existing training materials to adapt them to new needs, new approaches, techniques and trends.

• Coordinate interdepartmentally the achievement of new information and content for the adhoc formations of each season about product, materials and others.

• Search and select external suppliers for the different subjects and courses.

• Lead projects for the creation of a new training offer with external suppliers, monitoring and evaluating the correct content of the projects (face-to-face and e-learning).

• Plan and coordinate the correct achievement and completion of the defined Retail itinerary and the training activities of the office area.

• Coordinate and manage pre-works deliveries for workshops, calls, monitoring of them, and satisfaction surveys and results of training actions.

• Carry out the monitoring and dynamization of e-learning activities, ensuring that they are taught and completed according to the training itinerary defined

• Teach face-to-face training activities (national / international)

• Prepare reports on control of the training activity

• Organize and carry out the Onboarding plans of national and international profiles to the company.

• Carry out the processing of bonuses, documents for training.

· Coordinate with the travel agency to organize the trips of the personnel that have to participate in on-site actions

Requirements:

• University degree

• Experience in in-person training

• Experience design and creation of training content in an international and dynamic environment

• Fluency in English: additional languages are a plus

· Experience in training in digital environments will also be very valuable

上班地址：虹桥路3号港汇2座办公楼