Major Responsibilities/Activities:

• Support CRM leader to set up evolving CRM system and develop customized CRM program based on customers’ features.
• Deep involve in business and leverage all internal and external resources to build Omni Channel or New Retail CRM model.
• Work closely with account and function teams to deliver CRM KPI and optimize investment effectiveness.
• Implement and evaluate CRM activities relevant effectiveness and ROI.
• Analyze and prepare reports to evaluate the effectiveness of CRM programs.

REQUIREMENTS:

• Industry experiences: FMCG/ Infant Milk category is preferred.

• Position experiences: At least 3 years working experience related to CRM; Experience in E-commerce&Baby Store channel is preferred.
• Language Skills: Excellent communication with Mandarin and English is must.
• Computer Skills: Familiar with office soft ware
• Mobility: Able to travel based on business request.