JOB TITLE : ASSOCIATE CONSULTANT

CAREER LEVEL: C1

Leverage technology to impact patients and ultimately save lives

Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca might be the one for you!

ABOUT ASTRAZENECA

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.

ABOUT OUR IT TEAM

It’s a dynamic and results-oriented environment to work in – but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or redefining the roles and work of colleagues, forever. Shape your own path, with support all the way. Diverse minds that work cross- functionally and broadly together.

ABOUT THE ROLE

• Expert knowledge on incident management, Problem management, Change management.
• Knowledge of Release management & should be able to drive RGB/ CAB & Emergency CAB meetings.
• Will be the contact point for all team members, so communication skills should be excellent. Also, should be able to act proactively to ensure smooth team operations and effective collaboration.
• Should lead by setting a good example and engage the team to achieve goals.
• Provide 1st/ 2nd line support (technical queries, bug fixes and small enhancements relating to CHARM and SOLMAN), complying with Astra Zeneca standards, change control procedures
• Guarantee optimum performance and stability of critical system, including providing workarounds and identifying areas for improvement or solutions to permanently address the issue
• Take ownership of issues through to delivery or issue resolution or escalation, as appropriate
• Basic knowledge on various SAP Modules. Hands on to Incident Management & Change Management tools.
• Support development activities by helping in code build and deployment, tool configuration management and administration, application environment set up, change and release management
• Develop specialist knowledge in relevant systems, documenting and sharing that knowledge, as required, with global teams
• Liaise with stake holders on potential process improvements
• Monitor team performance and report on metrics
• Delegate tasks and set deadlines for your internal team

ESSENTIAL SKILLS REQUIRED

• 2 - 5 years of prior experience in application support and maintenance (L2/L3 support)
• Development and troubleshooting experience in Solution manager CHARM/ CPS or BPA.
• Good knowledge on SAP Solution Manager/ Job Scheduling System.
• Good hands on experience with MS DOC, MS Excel and PowerPoint.
• Should be able to handle report extraction from various tools.
• Experience working with third party vendor applications
• Excellent communication and leadership skills
• Degree in Management or training in team leading is a plus

WHY JOIN US ?

We’re a network of entrepreneurial self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering world-class technology and data solutions.

We’re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it’s because we make a meaningful impact. Everything we do matters.

SO, WHAT’S NEXT?

Are you already envisioning yourself joining our team? Good, because we’d love to hear from you! Click the link to apply and we’ll be in touch as soon as we can.

WHERE CAN I FIND OUT MORE?

Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Date Posted

15-Jul-2021

Closing Date

28-Jul-2021

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.