Bring your career aspirations to life with AIA!

To define, build and drive a global Customer Identity & Access Management service.

• Define the strategy and operating model for Customer IAM across all AIA counties and businesses

• Develop a strategic plan for tool and service enhancements

• Partner with group digital team to define customer experience standards and gather business requirements

• Build and run a dedicated support team across multiple locations to deliver the service

• Establish a process to manage 3rd party vendor performance

• Oversee application onboarding according to security and UX best practices

• To drive Continuous Service Improvement initiatives including quality, efficiency, and security

• Maintain relationship between group teams providing standardized requirements, technology development and security.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.