JOB TITLE : ASSOCIATE ENGINEER
CAREER LEVEL:C1
Leverage technology to impact patients and ultimately save lives
Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca might be the one for you!
ABOUT ASTRAZENECA
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.
ABOUT OUR IT TEAM
It’s a dynamic and results-oriented environment to work in – but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or redefining the roles and work of colleagues, forever. Shape your own path, with support all the way. Diverse minds that work cross- functionally and broadly together.
ABOUT THE ROLE
- Take ownership of the assigned L2/L3 level tickets/tasks and drive it to closure.
- Fix application issues by referring the application logs and by a dry run of the application code. Should possess good knowledge in Java Programming language. Should be able to spot and provide a fix through application code changes if necessary.
- Build, Deploy and release the fix by following the standard SDLC and ITIL process.
- Should be able to work on application enhancements, application upgrades when necessary. Should be open to work on challenging tasks/requirements when needed.
- Write SQL queries for data extraction requests based on the end user needs. Should possess good knowledge in SQL and experience working in any Relational database (such as Oracle, PostgreSQL, etc.)
- Should have good knowledge in Change and Release management process.
- Provide resolution for the user reported issues within the defined timelines (as per the internal SLA/OLA standards).
- Proactive monitoring of the ticketing queues and other support channels to quickly acknowledge and respond the user reported issues. Should be able to meet the defined response SLA.
- Should be able to liaise with other internal teams/vendors (third-party suppliers) as applicable for addressing an application issue and in case of any project need.
- Send detailed and timely communication to users in case of planned/unplanned outage. Should be able to lead an outage call and drive it to resolution.
- Follow good documentation practices such as creating KBAs (Knowledge Base Articles) and publishing it for quicker and easier access to better address the issues/tickets.
- Create backlogs/Story/Epic in JIRA (as appropriate) and work on it based on the business priority.
- Should be good at Partner engagement.
- Constantly thrive to learn and upskill according to the organization’s goals and demands.
- Should be flexible to work in shifts and over weekends/holidays (when necessary).
ESSENTIAL SKILLS REQUIRED
- Experience in Springboot & Hibernate
- Experience in AWS Cloud services (exposure to S3, CLI, EC2, Docker, RDS)
- Experience in front-end technologies such as Angular. Good knowledge of HTML, CSS and Javascript.
- Experience with ticketing tool such as ServiceNow
- Exposure with Jenkins pipeline jobs
- Experience in API led Integrations/Systems with Java as base technology
- Experience in working with multi-functional teams
- Experience in working with Global team (counterparts, business team in different countries)
- Experience in Information Lifecycle Management System
- Experience in Hybrid model – Application Development & Application Management (end to end support).
WHY JOIN US ?
We’re a network of entrepreneurial self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.
We’re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it’s because we make a significant impact. Everything we do matters.
SO, WHAT’S NEXT?
Are you already envisioning yourself joining our team? Good, because we’d love to hear from you! Click the link to apply and we’ll be in touch as soon as we can.
WHERE CAN I FIND OUT MORE?
Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
Date Posted
17-Aug-2021Closing Date
16-Sep-2021AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
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