Bring your career aspirations to life with AIA!

Process authorized claims transactions within the required benchmarks

Job Responsibilities:

•  Process all Life and/or A&H/Major claims requests received as per stipulated requirements

• Process pre-approval requests in accordance with required benchmarks

• Review and approve cases that exceed subordinate’s authority

• Evaluate and gather all data for claim processes, prepare medical questionnaire and to review all status and ensure efficient adjustment in claim system.

• Ensure meeting individual quality, turnaround time and productivity benchmark

• System enhancement/improved technology

• Effective assessment of how the enhancement will affect claims

           operation efficiency Suggest and implement workarounds before and

           after system implementation Follow-up on issues post-implementation

• Ensure Functional Specification is reviewed with 100% quality Review  

           and support UAT test plan

• Assist to organize and implement team engagement activities to foster 

           closer team spirit and create work life balance environment.

• Performs other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements

Job Requirements:

• Degree: Bachelor’s Degree in Science related field such as Biology, Biotechnology, and Medical Science required.

• Language: Spoken and written n in Chinese and English, with strong written skills.

• Self-motivated and customer orientated.

• Sound problem solving.

• Time management skills.

• Computer literate in MS Office.

• Able to commit for long working hour including weekend and public holiday.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.