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Associate Project Manager
HR departmentSeoul, kr (primary)Update time: June 7,2022
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Job Description
 

Job Title: Project Manager

Location: Seoul

About RWS:

RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit: www.rws.com

 
 
Main Purpose of Job
To manage all assigned projects in the most efficient manner possible in order to ensure client retention, satisfaction and ultimately repeat revenue growth. Through effective written and verbal communication ensure that project teams are clear to the scope, complexity and expectations of clients for all projects and that the clients are kept fully informed as to the progress, position and financial status of their projects. To manage and motivate the extended project team ensuring actions are clearly delegated and that resource/quality issues are escalated in a timely fashion to the departmental managers and Program Manager.
Line management duties for Coordinators and Assoc. PJMs; including training and development, completion of appraisal tasks, objective setting and monitoring.
Main Duties
 
  1. Delivery of projects to client’s expectations achieving targeted levels of profitability
  2. Compilation of estimates and proposals for approval, including notes section
  3. Adhering to the LQI sales process
  4. Production of project schedules using Microsoft Project and updating and maintenance where required.
  5. Close financial monitoring and control of projects through budgets, invoicing and change orders
  6. Project planning and implementing best methodology and process.
  7. Effective verbal/written communications with clients, Network Offices and internal team members
  8. Adhering to SDL project process including the use of Empower, Handover forms, Status reports and MDS forms
  9. Hosting and leading conference calls with clients and team members
  10. Risk assessment and strategic planning of activities to minimise potential issues
  11. Accurate filing and archiving of all project related materials
  12. Monitoring and mentoring of any assigned Project Co-ordinators/Associates
  13. Analysis of files using translation memory tools
  14. Identification of project/process improvement opportunities and escalating to Program Manager
  15. Holding regular project meetings, documenting these and distributing minutes/actions to the team.
  16. Maintenance and updating of invoicing tables and ensuring timely and final invoicing
  17. Development and preparation of process documents where required
  18. Completion of appraisals for junior reports and objective setting and monitoring.
 
Performance Criteria
 
  1. Account growth
  2. Profitability of projects as identified by budgets
  3. Client satisfaction levels assessed by feedback
  4. Numbers and levels of quality issues

     

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