About RWS:

RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit: www.rws.com

RWS Division:

About Regulated Industries:

We help customers in the highly regulated industries of finance, legal, life sciences, managed care and CRO & Third Party navigate the unique challenges related to compliance and risk management and rapidly shifting requirements. They face high volumes of data and are increasingly affected by international and national regulations that demand specialized knowledge.

About The Role:

Under the direct supervision of a Project Manager, Senior Project Manager or Program Manager, the Associate Project Manager is a key member of a project team, working closely with the team leader, Technical Services, linguists, and Quality Assurance. The Associate Project Manager is responsible for successful execution of standard quotes and projects while simultaneously managing the work of one or more client accounts to ensure client satisfaction, establish consistent high-quality on-time deliverables as well as assisting in identifying and growing the account’s potential based on predefined objectives. As assigned by the supervisor, the role will communicate with clients related to day to day items such as clarification of work to be performed, update project status, and provide timelines for delivery.

Responsibilities:

• Analysis of customer assets using translation memory tools
• Compilation of project estimates and schedules
• Ensuring project deliverables meet industry regulations
• Conduct technical QA on project deliverables to ensure adherence to guidelines and checklists
• On-time delivery of high quality projects within budget and to client’s expectations
• Project planning and implementing best methodology and process
• Accurate version control and archiving of all project related materials
• Accurate and timely invoicing
• Awareness of cost control and profitability
• Attending conference calls / status update meetings with clients
• Adherence to ISO and best practice processes, with effective and accurate maintenance of project documentation (project handovers, MDS, status reporting etc.)
• High levels of client satisfaction
• Accurate and timely completion of assigned tasks

Requirements:

• Good written/verbal skills in English for internal and external communication and meeting purpose
• Experience or interest in exploring tools and systems and solving technical issues
• Team player, willing to be devoted into the team building
• Good Microsoft Office skills
• Proactive approach
• Analytical and structured problem solving
• Ability to keep calm in a pressured environment
• Strong organizational skills, with the ability to priorities
• Ability to carry out assigned tasks with a high degree of independence and ownership
• Ambitious, with a desire to learn and progress