New York, N.Y. (open to remote)

RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit: www.rws.com

About The Role:

This position serves as an Assistant Project Manager within the Managed Healthcare team at RWS. The Assistant Project Manager is responsible for managing translation projects for U.S. healthcare clients from start to end, including client communication, coordinating the work among linguists, managing workflows, processes and Computer Assisted Translation (CAT) tools. The role also involves being in charge of the final quality assurance of translations as well real-time and accurate recording of activities.  

Responsibilities:

• This is support role reporting to Production Team Lead. It includes the following responsibilities:
• Review the jobs assigned and assess needs for additional information
• Manage client communication relating to translation projects, in-language and English as applicable.
• Manage translation teams and linguistic assets to ensure compliance with RWS productions workflows and that quality and turn-arounds standards are met
• Select and assign translation teams, negotiate deadlines and coordinate production with translators, proofreaders, in-country client reviewers, typesetters and Customer Service Reps
• Keep Sales-person/Production Lead up to date of on-going project activities as required
• Keep project admin records up-to-date and accurate at all times
• Exercise sound judgment in keeping supervisor informed of potential risks and difficulties
• Inform supervisor of all issues affecting cost, quality and turn-around time
• Check accuracy of translation prior to sending it to client or to typesetting if needed

Requirements:

• University undergraduate or graduate with 1-2 years of relevant administrative/operational support experience in office environment directly related to the duties of the job; or demonstrated ability to meet the job requirements through a comparable number of years of work experience.
• May possess additional education certification in this level.
• Degree in translation studies, or experience within the translation industry preferred.
• Requires excellent knowledge of Microsoft word processing, spreadsheets or other programs specific to the job in order to complete job duties successfully.
• Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments.
• Must have strong organizational skills with ability to manage deadlines and prioritize workload and make adjustment to meet business needs.
• Knowledge of English must be fluent, plus an additional language preferred.
• Excellent Interpersonal skills.
• Self-motivated and pro-active.
• Detail and service oriented.
• Professional and customer service oriented, with the ability to manage client relationships and expectations.
• Adaptable and flexible to a changing work environment.
• Excellent problem solving.

Benefits:

• Amazing benefits. (Seriously!)
• Infinite training, professional development and personal growth opportunities.
• The rare opportunity to impact how organizations communicate globally. There’s a reason we work with 90 of the top 100 brands.
• Smart, engaged co-workers, a culture of diversity, innovation and opportunity.
• Great work life balance!

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives  us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch 

As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration.

We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.  

RWS is an Affirmative Action Employer.  Qualified applicants will be evaluated for employment without regard to race, color, religion, sex, national origin, veteran, and disability status.  For more information about EEO/AAP legislation please visit: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Recruitment Agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.