Bring your career aspirations to life with AIA!

• Provide day to day Security and Authorization services covering the
following for AIA Business Units:
o GLMS application
o EGRC application
o iLevel application
o Moody’s Impairment Studio application
o SAP ECC application modules in Finance (General Ledger,
Accounts Payable, Accounts Receivable, Asset Accounting),
Controlling, Project System, Financial Asset Management, Cash
Management, Business Communication Management, Real
Estate, Market Risk Analyzer.
o SAP BI and BPC application.
o SAP Solution Manager application.
o ARIBA application.
o CONCUR application.

• Ensure solutions are consistent with regional template and ensure regional
solution architecture team is aligned.

• Perform BAU Activities – Service Request: o Perform user provisioning tasks o Accountable for compliance (SLA)

• Perform BAU activities as per defined in accordance to EASC operational policy (i.e. Complexity Matrix, Standard Operating Procedure) which are generally of simple to moderate scenarios.

• Perform Security & Authorization activities (e.g. user provisioning, recertification, queries) as per policy and procedures.

• Ensure solutions are consistent with regional template.

• Positive collaboration with all stakeholders on BAU related matters.

• Participate in project arrangements and activities with SAP and non-SAP focus.

• Support end users in system usage and assist in raising overall system related proficiency.

• May require short term travel, standby and shift arrangements.

• Supporting Team Manager/Assistant Team Manager on work assignments as per required.

Job Requirements :

Education

• Bachelor’s degree in IT or other relevant discipline with CGPA 3.25 and above.

Experience

• Fresh Graduates encouraged to apply.
• Experience using ITSM tools (i.e. Ticketing Tools) s also an added advantage. Language skills
• Fluent in spoken and written English is a must.

Special skills

• SLA familiarity and performance driven work culture.
• Ability to diagnose and resolve basic technical issues.
• Good communication and presentation skills.
• Good understanding of computer systems with working knowledge of office automation software i.e. Microsoft Office, Excel.
• Resourceful, independent and result oriented.
• A good team player and proactive.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.