Job summary
Primary job responsibilities
- Receive, check in, rack, and stack servers
- Troubleshoot technical issues
- Respond to engineering requests through our ticketing system
- Maintain and administer hardware, including configuration changes and upgrading firmware
- Perform other administrative work related to labs
Required skills
- Prior experience in computer operations, system administration, or a closely related area
- Basic knowledge of, or experience with Linux or UNIX
- Ability to lift, carry, squat, and bend and lift up to 75 pounds of equipment
- Motivated to advance in the information technology (IT) profession; excellent troubleshooting skills
- Good work ethic
- Ability to learn and quickly grasp technical concepts; there will be people on hand for guidance
- Good interpersonal communication skills; ability to explain simple procedures both verbally and in writing
- Excellent written and verbal customer service skills
- Detail-oriented and thorough when following procedures; ability to follow written and verbal instructions
- Degree or certificate in computer science or a technology-related field is a plus
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
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