Associate Translation Line Manager

We are looking for a talented line manager with experience in the translation industry to join our rapidly growing in-house team. In this varied and exciting role, you will manage a team of translators and project coordinators, supporting and guiding them on a daily basis. You will be a key contributor to the personal development of team members and drive performance to ensure the achievement of office goals.

 Main Duties

1. Performance and team management

• Monitoring and analysing KPI figures and addressing issues in order to make improvements
• Monitoring and enhancing the quality of linguistic work produced by your team and organising development exercises as appropriate
• Assessing quality performance and ensuring that any issues are actioned effectively
• Ensuring that the team functions effectively as a vertical and as part of the wider office
• Ensuring that all members of the team perform at a level appropriate to their career
• Ensuring a strong sense of team spirit and teamwork
• Ensuring adherence to SDL & English Language Office processes and procedures
• Demonstrating an awareness of the financial targets for the assigned vertical and ensuring the team is working in the most efficient way

2. Career development

• Conducting regular 1-2-1s; adapting your approach as necessary to suit individuals
• Conducting regular appraisals for your team
• Providing constructive linguistic feedback and direction
• Identifying training and development needs
• Providing motivation and direction
• Creating opportunities for professional growth

3. Liaising with the management team

• Providing feedback on general English Language Office performance and strategy and generating ideas and solutions
• Preparing for and contributing to management meetings
• Working collaboratively with the management team to generate and share ideas and ensure a consistent line management approach

Skills and Experience

• Translation industry experience is essential
• Experience mentoring or overseeing colleagues
• Excellent communication skills
• The ability to build relationships and motivate others
• The ability to liaise comfortably and effectively with stakeholders at all levels
• Solution orientated
• Creative thinking