该职位有英文和日语双语要求。

YOUR RESPONSIBILITIES WILL INCLUDE:

• To respond to customer enquiries and requests (via telephone, fax and email communications) in a timely manner;
• To follow up with related function depts. to ensure orders are received and processed as required by customers;
• To follow up and clear backlog orders/shipments to improve delivery performance;
• To clarify problems with customers in relation to slow payment/disputes to improve DSO (day sales outstanding);
• To handle customer complaints according to company procedures and service standard;
• To participate company-organized training on ISO9001, FSC and EHS, and follow related procedures & WI;
• To assist and back up other team members;
• To provide on-the-job training to new staff;
• To support migration/Kaizen;
• To follow up the tasks assigned by Immediate Supervisor.

WHAT WE WILL BE LOOKING FOR IN YOU:

• CET 4 and N2 or above, proficient in Japanese communication & computer operation (Windows, MS Office, etc);
• Customer and result oriented, can work under pressure;
• Strong teamwork spirit;
• Good sense of urgency.

我们的福利：

• 提供富有竞争力的薪酬福利体系
• 年底双薪 绩效奖金 年度调薪
• 加班补助 带薪年假 高温补贴
• 五险一金 商业保险 企业年金
• 包吃 住房津贴/免费班车
• 年度体检 内部培训 员工活动 节日福利

上班地址：广州市番禺区化龙镇潭山村