Client Centricity

• Ensure the Africa Assurance Leader has a high level of engagement with priority clients and co-ordinate a key client care programme
• Understand the professional services and Assurance environment and keep updated on the changes and challenges facing the profession. 
• Work closely with the Africa Assurance Leader and leadership team to develop and implement the Global, EMEIA & Africa Assurance strategy

• Responsible for Assurance engagement on behalf of the Africa Assurance leader, including communications, meetings, dinners, etc. This includes preparation of all materials, events and engagement activities.
• Responsible for working closely with the Internal Communications function to ensure all messaging aligns with strategic and leadership objectives and monitor quality of messages from the Africa Assurance leader to the Assurance business.
• Draft all confidential communications on behalf of the Africa Assurance Leader.
• Ensure all outputs from projects managed are of an excellent quality and consider change management implications of projects implemented.
• Provide ongoing support to Africa Assurance leadership and ensure the team runs smoothly and effectively.
• Develop a strong network across all levels of staff within the Assurance business. 

Highest Performing Teams

• Identify and implement initiatives and projects relating to all parts of the Assurance strategy in a way that supports our key strategic objective of building a better working world.
• Project manage and offer operational and strategic support to the Africa Assurance Leader and leadership team on all Africa Assurance key priorities and initiatives on a project-by-project basis.
• Ensure management information is accessible and ensure its timely availability for reports/presentations.
• Arrange and coordinate Assurance leadership meetings and strategy sessions, including setting agendas, production of inputs, producing minutes and follow up actions from all meetings.
• Assist with the coordination of all meetings taking place in Africa by visiting Global / EMEIA Assurance delegates.

General:

• Become involved in adhoc additional projects as required by the Africa Assurance Leader.
• Write presentations and reports for the Africa Assurance leader and leadership when required. 

Problem solving / decision making:

• Demonstrates ability to resolve both routine and non-routine challenges. Works both independently and within the Assurance leadership teams to get results. Work is reviewed on established goals based on individual scorecards. 

Skills requirements:

The diversity of the role, complexity of the professional environment and strategic nature of the assignments involved, require that the person: 

• Has excellent communication and interpersonal skills.
• Has extremely strong English-writing and PowerPoint skills.
• Has the ability to build relationships at senior levels and to engender credibility in a short time frame.
• Is highly organised with a practical and intellectual approach to problem solving.
• Has project management expertise and thrives on large and frequently complex projects.
• Has the ability to understand the impact of issues on all areas of the business across Africa, and be able to implement solutions that consider the widest possible impact.
• Be competent in understanding issues and have the confidence to deal with them without excessive intervention from leadership.
• Accurate and timely packaging and presentation of information, issues and management information.
• Confidence to challenge others as well as be challenged by senior partners.
• Ability to exercise absolute confidentially and discretion.

Supervision responsibilities:

• Will work on a daily basis with and be counselled by the Africa Assurance Leader.  Will also be accountable to the Africa Assurance COO & Africa Assurance Markets Leader.

Job requirements

Education

Bachelor’s degree or equivalent. 

Experience

Approximately 3-5 years of relevant experience, previous project management experience is desirable.

Working hours

Flexibility concerning working hours is required.

Level

Manager or above

Note:

This job description is intended as a guide to reflect the principal functions of the job.  However, it is not an all-inclusive listing of the required job functions and functions may vary depending on the particular geographic location of the job and / or the manager.  Further, the job description is subject to change at the discretion of management.

Who we are:

At EY we support you in achieving your unique potential both personally and professionally. We give you stretching and rewarding experiences that keep you motivated, working in an atmosphere of integrity and teaming with some of the world's most successful companies. And while we encourage you to take personal responsibility for your career, we support you in your professional development in every way we can. You enjoy the flexibility to devote time to what matters to you, in your business and personal lives. At EY you can be who you are and express your point of view, energy and enthusiasm, wherever you are in the world. It's how you make a difference.