At Your Service Agent (Telephone Operator) / At Your Service Agent - Overnight
HONG KONG SKYCITY MARRIOTT HOTELHk international airportUpdate time: October 31,2019
Job Description
Here’s To Your Journey with Hong Kong SkyCity Marriott Hotel.
Marriott Hotels is one of Marriott International’s 30 renowned hotel brands. As the world’s leading hospitality company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration.
Hong Kong SkyCity Marriott Hotel located at Hong Kong International Airport is currently hiring a At Your Service Agent.(Overnight)
Responsibilities include:
- Serve as the main point of contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure guest satisfaction
- To attend to each call in a courteous and efficient manner
- To dispatch appropriate personnel to satisfy guest requests and resolve guest issues
Requirements:
- Good spoken, written and reading ability in English, Cantonese and Mandarin
- Degree or diploma holder of Hospitality or related studies
- Previous hotel related working experience is preferable
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