The Attendant, F&B is accountable for attending to an assigned area to ensure the highest level of Food and Beverage service delivery and guest relations through well-developed food and beverage skills, knowledge and experience, in accordance with City of Dreams vision, values and objectives. The cashier is responsible for cashiering, preparing floats, and maintaining money bags and floats.

PRIMARY RESPONSIBILITIES:

• Be proactive in counting money before a shift begins so that there is no miscalculation at the end of the shift.
• Greet and welcome customers entering the restaurant
• Inform customers about modes of payment available at the restaurant. With variety of options to pay money; cash, voucher, credit card, CUP, chips and membership card, customers these days are at ease even if they don't have cash while paying the bills.
• Answer queries and questions of customers and inform about policies, rules of the restaurant, etc.
• Be alert as well as cordial all the time. They must only leave the cash counters after handing it over to other authorized person or on supervisory approval because they're responsible for large sum of money.
• Must be apt in handling money, currencies and coins
• Adhere to all Company policies and procedures
• Report accidents, injuries and unsafe work conditions to supervisors
• Perform other reasonable job duties as assigned by supervisors from time to time

KEY PERFORMANCE INDICATORS:

• N/A

QUALIFICATIONS:

Experience

• 1 year working experience with minimum 6 months in entry position
• Customer service and/or hospitality experience essential
• Cash handling experience

Education

• Secondary school certificate or equivalent professional training

Skills / Competencies

• Ability to work on flexible shift including overnight, weekends and holiday on rotation basis
• Ability to work on overtime when needed

Advantageous Skills

• N/A