030274 Attendant, Housekeeping - Morpheus (Open)

Position Summary

Housekeeping Attendants help keep rooms and the public areas of the property constantly immaculate and beautiful. They deliver and pick up linens from the guest rooms, keep the floors and marble surfaces clean and carpets freshly shampooed. We offer training to individuals who are mobile and can move cleaning equipment around.

Primary Responsibilities

• Provide cleaning services by following established checklists and internal standards in an efficient and thorough manner.
• Check, receive, deliver and maintenance the guest room linen and to keep in good condition.
• Refill amenities and general items of the Floor Pantry and Mini-bar
• Shampoo carpeted areas and perform general maintenance of flooring (wood) and marble surfaces
• Check and refill mini bar products and amenities in pantries in accordance with established checklists in an efficient and thorough manner
• Maintain and provide general cleaning of guest landing and corridor as assigned
• Delivery of special amenities and set up for guest rooms, as may be required
• Maintain knowledge of the Hotel and guest rooms including facilities, restocking requirements and operations to ensure that guest queries can be answered or referred promptly
• Adhering to all security and maintenance procedures and practices including reporting any unusual or suspicious incidents, hazards or people, complaints and missing or damaged items in a timely and accurate manner
• Adhering to all established policies and procedures within Hotel
• Adhere to Crown Towers Health & Safety requirements
• Actively participate in Health & Safety activities to ensure that workplace hazards are minimised and the health and safety of all employees is valued
• Communicating with fellow team members and departments to proactively service guests and ensure the standards are maintained and guest requirements are satisfied
• Maintaining all public, common and back of house areas ensuring they are clean and free of risks including using appropriate cautionary signage to alert guests and fellow staff of potential risks as required
• Provide general cleaning of public areas such as guests toilets, stair case and lobby, executive office, back of the house as assigned
• Adhere to all Company policies and procedure.
• Report accidents, injuries, unsafe work conditions and/or security issues to supervisors.
• Perform other reasonable job duties as assigned by supervisors from time to time.

Qualifications

Experience

• No previous experience is required.

Education

• N/A

Skills / Competencies

• Responsible, self-motivated and independent
• Ability to read and communicate in English
• Good command in spoken Cantonese / Mandarin
• Ability to move, lift, carry, push, pull and place objects on frequent basis without assistance
• Ability to work on flexible shift including overnight, weekends and holiday on rotation basis
• Ability to work on overtime when needed

Job

Housekeeping

Primary Location

Macau SAR-City of Dreams Macau

Organization

City Of Dreams Macau