Azure Sales Customer Success Manager
LenovoSydney, new south wales, australiaUpdate time: January 12,2021
Job Description
Position Description:
Lenovo is a US $50 billion global Fortune 500 company and we rank #212, and a
leader in providing innovative consumer, commercial and enterprise
technologies. Globally, our product lines include a full range of commercial
and consumer PCs, servers and workstations, and a family of mobile internet
devices including tablets and smart phones. We design and build our products
to bring progress to the world. Serving customers in more than 160 countries,
we take our inspiration from the drive and imagination of the people who make
things happen; our technology helps those who do, do better.
At Lenovo we employ more than 60,000 people worldwide and our people share a
common aspiration to be the very best. Whether serving our customers, working
as a team or contributing to the community, we are working to build a unique
company. A company that delivers unparalleled products created and supported
by people with a wealth of different cultures and experiences. Our strength
lies in this diversity. We are dedicated to fostering an environment that
encourages entrepreneurism and ownership. A workplace where people's talents
can be challenged and their efforts recognized and rewarded. We employ
fantastic people…come join
The role as a Cloud/ Subscription Sales Specialist will be critical in
positioning Lenovo as a leader in Microsoft cloud & subscription services.
With your superior sales expertise, excellent customer service skills, and
passion for technology, you'll deliver exceptional and innovative business
solutions that complement Lenovo’s datacenter products. Whether prospecting
for new business, enabling account managers to generate new leads, or
providing ongoing support to retain existing customers, through the Microsoft
CSP Program in your role as a Cloud/Subscription Sales Specialist is strategic
toward expanding Lenovo’s strategic customer relationships. You can take pride
in knowing you are part of a global company that's changing the world through
industry-leading products and solutions.
Success Metric
• Azure Cloud Services, Microsoft Subscription Services (WS & SQL Server),
Azure Reserved Instances growth through commercial sales (SMB, Mid-Market, &
Enterprise)
• Guide key business stakeholders through technology road mapping processes
including budgeting & purchasing, implementation/deployment of Microsoft Azure
Cloud Services and Microsoft Subscription services.
•
Business Reporting
• Execute and manage ongoing reporting and cadence with Lenovo and Microsoft
stakeholders
o Provide weekly Lenovo sales & pipeline report for CSP
o Quarterly plan creation and engagement with Lenovo Services team
o Maintain data and business case supporting Lenovo decision makers for
prioritization of Azure Cloud/Subscription Services
o Partner closely with Microsoft stakeholders to ensure Microsoft assets and
business priorities are clearly articulated and demonstrated in merchandising
and training tactics
Responsibilities
With a deep product expertise and a rich understanding of software
subscription products, you’ll:
• Sell Azure cloud & subscription solutions
• Proactively engage Customers to highlight potential program, spending or
account concerns
• Develop offering reports to communicate status of operations to customers
and internal teams
• Grow, and expand customer product adoption and revenue
• Analyze customer needs and present solutions that include subscriptions and
services
• Analyze customers along with technical experts to scale customers
environment.
• Daily face-to-face sales driver and support for CSP
• Seek support of Microsoft counterparts to lead, sell, and enable industry
best practices
• Educate and excite sales teams about new business subscription offerings to
generate net new leads
• Execute floor days, demos, and trainings/lunch & learns (remote video unless
onsite available)
• Maintain sales references for Azure Cloud Services.
• Facilitate completion of customer agreements, and onboarding
• Provide customer support to provision and consume subscription services
• Attend training to understand company, market, and industry trends
• Attend training to maintain expertise in all of Lenovo’s CSP product
offerings
#### Position Requirements:
MUST have Azure product knowledge & sales experience
Knowledge of Microsoft CSP and Cloud business management.
A 4-year degree; 3 - 5 years of experience with solutions-based sales
environment, including call-center sales experience, with a demonstrated
ability to meet and exceed sales quotas
Additionally, the following skills and attributes will be integral to your
success:
• Working closely with customer to make sure their needs are met.
• Upsell customers to add more Azure and Lenovo products.
• Excellent communication and customer interaction skills, with experience
hunting for business, negotiating, and closing sales
• Financial reporting/reconciliation/ billing issues
• Outstanding solutions-based sales skills and a passion for technology
• Ability to adapt and excel in a fast-paced, dynamic environment
• Outgoing, resourceful, and motivated to learn
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
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