Banquet Manager

Summary of Responsibilities:

Reporting to the Director, Banquets, responsibilities and essential job functions include but are not limited to the following:              
•    Consistently offer professional, friendly and engaging service 
•    Lead and manage the Banquet team in all aspects of the department and ensure service standards are followed 
•    Address guest concerns and react quickly and professionally 
•    Train colleagues
•    Balance operational, administrative and Colleague needs 
•    Conduct regularly scheduled departmental meetings 
•    Work closely with the Culinary and Stewarding team to ensure all banquet meeting requirements are in place 
•    Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized 
•    Assist in managing the departmental budget 
•    Follow Banquet policies, procedures and service standards 
•    Follow all safety and sanitation policies when handling food and beverage 
•    Other duties as assigned

Qualifications:

•    Previous Food & Beverage experience required
•    Previous Point of Sale System experience preferred
•    Computer literate in Microsoft Window applications an asset
•    University/College degree in a related discipline an asset
•    Excellent communication and organizational skills 
•    Strong interpersonal and problem solving abilities
•    Highly responsible & reliable
•    Ability to work well under pressure in a fast paced environment
•    Ability to work cohesively as part of a team
•    Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: 

Must provide proof of eligibility to work in the United States. 

Vaccination Policy:

To keep our employees and the general public safe from the threat of COVID-19 and the rise of variants in the community, the Claremont Club & Spa has implemented a COVID-19 Vaccination Policy.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Claremont Club & Spa is an Equal Employment Oppourtunity Employer EOE M/F/V/D