Prime Function:

• Responsible for maintaining a strong client relationship and ensure that all convention specifications are communicated to and executed by all departments.
• Oversee Banquet events, manage the team and allocate responsibilities to the team.
• Coordinate and supervise the execution of all banquet conventions to ensure clients' specifications are adhered to and that the convention runs smoothly and efficiently.
• Any matter which may effect the interests of ACCOR should be brought to the attention of the Management.

Key Responsibilities:

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of Hyderabad International Convention Centre to ensure maximum cooperation, productivity, morale and guest service.
• Support the company’s philosophy towards employee development, morale and institute programs to ensure the effectiveness and promotion of this philosophy within the department.
• Ensure that the team has been trained for all safety provisions.
• Ensure that the team is well informed of department’s objectives and policies.
• Work with internal/external representatives from different departments for executing conventions.

Financial Management

• Prepare departmental annual budget and also ensure to control and monitor departmental expenditures.
• Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events.
• Identify optimal, cost effective use of the resources and educate the team on the same.

Operational Management

• To prepare and submit in the prescribed format the information necessary for budgeting purposes.
• Conduct departmental meeting as required to communicate effectively with all Banquet department team to ensure that they are kept current on pertinent information and activities.
• To ensure a prompt, courteous response and follow up to all enquiries.
• Ensure that duty rosters are compiled with, making certain that adequate number of the team will be on duty.
• To ensure that the service of food and beverages is courteous and professional.
• Responsible for smooth, efficient, cost effective operation of all Banquet Food & Beverage service functions.

Managerial Qualities

• Leadership skills that utilize persuasion and motivation to attain organizational        goals is the most desirable management quality, followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness;

• Ability to accept responsibility;
• Self confidence, motivation, drive and tenacity;
• Ability to enhance organizational performance;
• Ability to clearly delegate tasks and responsibilities;
• Ability to think strategically, inductively, and creatively;
• And the propensity to recognize and acknowledge other peoples’ ideas.