Banquet Server
Responsible for courteous and efficient food and beverage service in banquet events. The banquet server is the primary guest contact person who makes an important contribution to the guest experience.

What is in it for you: 

• Employee benefit card offering discounted rates in Accor worldwide for you and your family.
• Learning programs through our Academies designed to sharpen your skills.
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
• Career development opportunities with national and international promotion opportunities. The sky is your limit.

What you will be doing:

• Complete opening duties as assigned, including but not limited to the following:
• Check quality and quantity of all banquet stock and equipment.
• Set tables according to service standards.
• Set all condiments (sugar, bread, lemons, creamers, etc.) and beverages.
• Ensure a sufficient supply of all flatware, glassware and china for service.
• Ensure cleanliness and condition of assigned station and service areas.
• Set up station with supplies and equipment.
• Serve food and beverage orders as needed.
• Retrieve all alcoholic beverage orders from bar as needed and serve to guest in accordance with Tips and California regulations.
• Open wine/champagne bottles and serve in accordance with banquet standards.
• Make all varieties of coffee, tea and beverages in accordance with banquet standard.
• Food courses, meal, breaks and beverage service is performed on time and in an efficient manner, following correct procedures as outlined in the SOP.
• Setup, serve, maintain and break down all food and / or beverage breaks
• Bus and remove food, beverage and soiled wares from event space and transport to designated break down area, following correct procedures as outlined in the SOP.
• Anticipate guests’ needs, respond promptly and acknowledge all guests.
•  Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
• Complete closing duties including but not limited to:

• Properly store all reusable goods.
• Clean all equipment as assigned.
• Restock all items for next service or event.
• Remove all dirty linen
• Completes the breakdown after each function as assigned, ensuring the return of equipment to proper storage areas.
• Maintains care and cleanliness of all banquet equipment and work/back of the house service areas.
• Carries all trays in a manner that is safe for self as well as fellow workers.

• Adheres to all local liquor laws and fire regulations.
• Continually check to see that rooms are set in accordance to the banquet event orders and organized properly for service.
• Be present before and during events to provide assistance for guest’s changes and requests.
• Treat guests with courtesy, friendliness, respect and provide responsive service.
• Perform cleaning and general maintenance duties of all banquet function rooms, equipment, and public areas.
• Notify management of any pertinent information related to shift activities and guests requests.
• Communicates with and supports all staff to better serve the guests.
• Ensure all equipment is in operation order and all supplies are up to par.
• Report equipment that needs repair or supplies that need to be ordered.
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
• Follow standard operation procedures, and safety standards.
• Follow all AAA FIVE Diamond and Fairmont brand standards
• Follow safety and security procedures.
• Work cohesively with co-workers and all departments as part of a team.
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
• Adhere to attendance and reliability standards.
• Follow all additional duties as assigned by management.

Your experience and skills include:

• Food handling certification.
• Ability to satisfactory communication in English with guests, management, and co-workers to their understanding.
• Ability to provide legible communication.
• Ability to compute basic mathematical calculations.
• Ability to supervise staff.
• High school graduate.
• Previous experience in similar hospitality position.
• Knowledge of various room set-ups and equipment involved.
• Knowledge of proper chemical handling and cleaning techniques.
• Previous guest relations training.

Your team and working environment:

Just east of the Pacific and slightly north of Expectation.

Welcome to Fairmont Grand Del Mar. An elegant tribute to classic Mediterranean estate, seamlessly fusing old-world charm with modern luxury. Here, an award-winning, Renaissance-inspired spa, critically acclaimed dining, exclusive boutique shopping and championship golf course.

Growth and advancement is not only available, it is actively encouraged. We promote a balanced life for our colleagues, continuously seeking new ways to improve our environment and to support our beautiful home of San Diego.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/
 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

 

Fairmont Grand Del Mar is proud to be an Equal Opportunity Employer.  EOE/M/F/D/V